Bejide Esther
Administrative and Customer Operations Professional
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About
Results-driven Administrative and Customer Operations Professional with experience across hospitality, retail management, and institutional administration. Holds a B.Sc./B.Ed. in Biology Education from the University of Nigeria, Nsukka. Recognized for strengthening operational workflows, enhancing customer experience, coordinating teams, and maintaining structured administrative systems.
Demonstrates strong communication, leadership, and organizational skills suitable for corporate and international environments.
Experience
Front Desk Officer at De-Chris Hotel (2025-01 – Present)
Lead front office operations and serve as primary liaison for guests and management.
- Oversee reservations, check-ins, billing coordination, and daily operational reporting.
- Resolve client concerns promptly, enhancing guest satisfaction and retention.
- Maintain accurate administrative records and documentation.
Sales Manager & Customer Service Lead at Cleolab Fashion Store (2024-01 – 2024-12)
- Supervised daily sales and customer service functions.
- Improved customer retention through professional relationship management.
- Managed inventory tracking and revenue reporting.
- Supported revenue growth through proactive sales initiatives.
Classroom Manager at Seed of Grace Nur/Pry School (2017-01 – 2019-12)
- Coordinated daily classroom operations and documentation systems.
- Maintained structured activity planning and record management.
- Collaborated with leadership to improve operational efficiency.
Classroom manager at Ikere high school (2022-01 – 2022-12)
- Coordinated daily classroom operations and documentation systems.
- Maintained structured activity planning and record management.
- Collaborated with leadership to improve operational efficiency.
Classroom manager at St Silas Nur/pry school (2023-01 – 2023-12)
- Coordinated daily classroom operations, ensuring structured scheduling, documentation accuracy, and smooth workflow management.
- Maintained student records, attendance tracking, and performance documentation while supporting administrative reporting processes.
- Collaborated with teaching staff and management to enhance operational efficiency and maintain a safe, organized learning environment.
Assistant Head of Staff at Seed of Grace Model School (2025-01 – Present)
Supported staff supervision, internal coordination, and operational policy implementation.
Education
B.Sc./B.Ed. in Biology Education – University of Nigeria, Nsukka (2024-12)
