Bello Habeebah
Operations and Service Representative
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About
Entry-level Customer Support Representative seeking remote roles and internships. Experienced in handling high-volume customer requests in fast-paced operations, with strong written and verbal communication skills from a background in English Education. Certified in Customer Service Operations, with additional remote-focused training through SheWorksRemotely. Comfortable working across email, live chat, and CRM tools to resolve customer needs efficiently and reliably.
Experience
Operations and Service Representative - Tesco - Remote
(2025-12 - 2026-03)
- Handled a high volume of customer requests daily using task-queue and ticketing systems, maintaining accuracy and consistency under time pressure.
- Resolved customer inquiries by following operational guidelines closely, keeping error rates low during peak periods.
- Tracked and organized customer data systematically, ensuring smooth handoffs and up-to-date records.
- Maintained reliable, punctual performance across demanding daily targets, supporting consistent service delivery.
Education
B.A. - English Education - Tai Solarin University of Education (TASUED), Ijagun, Ogun State (2021 - 2025)
Customer Support Training - SheWorksRemotely
