Benjamin Adetimehin
Relationship Manager
Talent
Lagos StateMember since June 8, 2026
Customer Relationship ManagementCreativity and InnovativeTime ManagementCommunication and Interpersonal skillsMicrosoft Office SuiteOrganizational skillsKeenly competitive towards improvementAbility to learn new things
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Customer Relationship ManagementCreativity and InnovativeTime ManagementCommunication and Interpersonal skillsMicrosoft Office Suite
About
Energetic and Dedicated as a professional in Relationship Manager. Good at making decisions and solving problems. Also Known for building and maintaining profitable client relationships. Proven track record of exceeding targets, ensuring customer satisfaction, and optimizing turnaround time. Seeking career advancement and a challenging work environment as a Relationship Manager.
Experience
Relationship Manager at WEMA BANK PLC (2024-01 – Present)
- Participating in project meetings related to schedules and budgets
- Preparing product papers and policy document which designed to solutions to a particular target market which will draw more business relationship to the organization
- Supports the bank's strong relationship banking culture through continuous customer contact
- Quality customer experience, and efficient product knowledge
- Developed and implemented marketing strategies to grow the customer base in line with bank policy
- Identifying Key customers and creating profitable relationships
- Upsell and cross-sell the bank's product to customers and potential customers
- Evaluate credit worthiness by processing loan applications and documentation within specified limits and Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics and set up debt payment plans
- Maintaining the existing client relationship and identifying new business opportunities
Relationship Manager at FIDELITY BANK (2023-01 – 2024-12)
- Managing and maintaining relationships with clients, to enhance profitability and ensure customer retention
- Consistently exceeding in target deposit and income, showcasing strong sales and customer engagement skills
- Achieved and surpassed the turnaround time (TAT) for customer requests, enhancing client satisfaction and service efficiency
- Engaged clients in discussions about other bank services, such as loans, credit cards, and investments opportunities, to enhance their banking experience and expend product use
- Review assess business loan applications to determine creditworthiness and financial viability
- Meetings with business owners to understand their financing needs and explain loan options
- Communicate with clients either to request or to provide information Justify decisions (approvals/rejections) and report on them
- Complete loan contracts and counsel clients on policies and restrictions
Corporate Affairs Department at AIRPORT, Akure (2022-01 – 2023-12)
- Collection of data for monthly reports
- Action Plan monitoring and evaluation
- Liaising with National Planning Commission and Federal Ministry of Aviation on planning matters
- Liaising with relevant outside agencies and bodies on budget matters
- Monitoring of projects and plans in accordance with the pre-determined goals and plans and objectives
- Setting targets and measuring performance for each Directorate/ Department
- Suggesting corrective actions to management on project and plan programme deviations
- Preparation of reports: monthly, quarterly, End of year etc
- Assist in budget preparation and monitoring of budget implementation
- Coordination of the activities of Budget committee
Education
B.Sc – National Open University of Nigeria (2022-12)
Skills
Relationship Manager