Bernadette Azubuike
Banking and Finance Professional
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About
Bernadette Azubuike is a highly experienced banking and finance professional with over 12 years of expertise in relationship management, business development, credit administration, and customer relationship management. She has a strong track record of driving revenue growth, improving portfolio quality, and enhancing customer retention.
Experience
Business Manager - Access Bank Plc - Lagos, Nigeria
(2024-01)
- Achieved 180% of revenue targets
- Reduced non-performing loans from 120% to 0.1%
- Drove growth in deposits, loans, and digital banking adoption
- Improved account utilization and customer engagement
Team Lead - Access Bank Plc - Lagos, Nigeria
(2019-01 - 2023-12)
- Led sales teams to exceed growth targets
- Increased branch balance sheet by 150% and revenue by 120%
- Strengthened customer acquisition and portfolio quality
Emerging Businesses Loan Manager / Relationship Officer - Diamond Bank Plc - Lagos, Nigeria
(2013-01 - 2019-12)
- Managed credit processes, customer profiling, and loan monitoring
- Promoted banking products and expanded market share
- Delivered strong results in cross-selling and customer retention
- Reactivated dormant accounts and ensured compliance monitoring
Education
MBA - Master of Business Administration - University of Cumbria
B.Sc. - Biochemistry - Anambra State University
