Blessing Ehwre

Customer-focused professional with years of combined experience in customer service, front desk operations, and data handling. Known for clear and confident communication, active listening, and resolving inquiries efficiently under pressure. Possesses a calm, professional telephone manner and a strong track record of maintaining accuracy while managing high volumes of interactions. Eager to bring these skills to a dynamic call centre environment and deliver outstanding service on every call.

Customer Service Agent (Cashier) - Freshbury Supermarket - Abuja

(2025-01 - 2026-12)

• Handled high volumes of face-to-face and phone customer interactions daily, resolving inquiries with professionalism and accuracy
• Processed payments and balanced transaction records, demonstrating strong attention to detail and numerical accuracy
• Consistently delivered courteous and efficient service in a fast-paced, customer-facing environment
• Maintained clear communication with customers to explain processes, address concerns, and ensure satisfaction

Data Entry & Documentation Specialist - Matt Computer - Benin City

(2021-01 - 2025-12)

• Typed, formatted, and proofread 200+ professional documents with a high accuracy rate, demonstrating strong written communication skills
• Managed organized digital filing systems to ensure fast and reliable retrieval of records — a key skill for logging call notes
• Trained junior staff on productivity and accuracy standards, showing leadership and communication ability
• Handled sensitive and confidential information with full discretion

Store Keeper - Wegmans Supermarket - Benin City

(2021-01 - 2023-12)

• Managed high-accuracy stock records and responded promptly to customer product inquiries
• Coordinated with suppliers and internal teams, demonstrating strong verbal communication and follow-up skills

Secretary - Tessy Filling Station - Benin City

(2019-01 - 2020-12)

• Managed multi-line phone calls, emails, and correspondence, directing queries to appropriate departments quickly and professionally
• Scheduled appointments and coordinated meetings, ensuring smooth daily operations
• Served as the first point of contact for visitors and callers, consistently delivering a positive and professional impression

Receptionist - Dynasty Foods - Benin City

(2018-01 - 2019-12)

• Answered and screened all incoming calls, handling inquiries and routing callers with efficiency and warmth
• Maintained organized records and ensured the front desk operated smoothly during peak periods
• Developed strong interpersonal skills by welcoming and assisting a diverse range of customers daily

Higher National Diploma (HND) - Business Administration & Management - Temple Gate Polytechnic (2023-12)

National Diploma (OND) - Business Administration & Management - Federal Polytechnic (2018-12)

NYSC - National Youth Service Corps (NYSC) (2026-03)