Bobby Hirhyel

Strategic financial services and housing finance professional with over 15 years of experience across mortgage banking, commercial banking, telecoms, and real estate. Proven expertise in business development, mortgage origination, and structuring end-to-end housing finance solutions within regulated financial environments. Known for building strong partnerships with developers and institutional stakeholders, driving sustainable growth, and translating strategic objectives into measurable results through effective leadership and collaboration.

Strategy Implementation Team at AG Mortgage Bank Plc (2024-12 – 2026-01)

• Support implementation of the bank's transformation strategy aimed at transitioning into a group structure, increased capital base, growth and shareholder value by 2030.
• Monitor strategic KPIs and track progress of corporate objectives across departments.
• Coordinate cross-functional collaboration to ensure alignment with institutional priorities.
• Support risk monitoring and continuous improvement initiatives linked to strategic execution.
• Prepare management reports and strategic updates for senior leadership.

Team Lead, Construction & Commercial Mortgages (North) at AG Mortgage Bank Plc (2023-09 – 2024-11)

• Led regional liability generation and commercial mortgage origination activities.
• Built and maintained relationships with developers, contractors, and high-value clients to drive deal flow.
• Supervised and coached regional sales teams while setting performance targets and monitoring results.
• Structured mortgage financing solutions for residential and commercial property acquisitions.
• Ensured regulatory compliance and adherence to internal credit policies.

Team Lead, Private Banking & Mortgages at Imperial Home Mortgage Bank Ltd (2023-03 – 2023-09)

• Managed high-net-worth client portfolios and drove deposit mobilization.
• Originated mortgage facilities and structured tailored housing finance solutions.
• Coordinated advisory services across mortgage financing, wealth management, and property investments.
• Led team coaching, performance management, and service delivery improvement initiatives.

Business Manager at Homeland Residences Limited (2022-01 – 2023-02)

• Led business development and marketing initiatives for residential real estate projects.
• Structured property sales transactions and mortgage advisory services for prospective homeowners.
• Developed partnerships with developers, investors, and institutional stakeholders.
• Ensured due diligence and compliance in property transactions.

Relationship Manager at FirstTrust Mortgage Bank Plc (2019-03 – 2021-12)

• Originated mortgage loans and managed retail banking relationships.
• Conducted credit analysis and prepared loan documentation for approvals.
• Expanded the customer base through targeted business development initiatives.
• Ensured seamless onboarding and strong relationship management with clients.

Head of Operations at TrustBond Mortgage Bank Plc (2016-12 – 2019-03)

• Managed mortgage banking operations, internal controls, and service delivery.
• Developed operational procedures that improved transaction efficiency and risk management.
• Supervised operational teams responsible for loan administration, transfers, and customer service.

Fund Transfer Officer / Cash Officer at TrustBond Mortgage Bank Plc (2013-12 – 2016-12)

• Managed high-volume fund transfers and vault operations.
• Ensured strict adherence to internal controls and regulatory compliance.

Team Lead – Contact Centre at Zain Nigeria (Airtel Nigeria) (2009-07 – 2012-10)

• Supervised customer service agents and monitored service quality KPIs.
• Implemented process improvements that enhanced service delivery and customer satisfaction.

Customer Service Officer at Intercontinental Bank Plc (2005-04 – 2008-12)

• Managed customer inquiries, account services, and banking transactions.
• Supported client onboarding and relationship management.

Postgraduate Diploma in Public Administration – National Open University of Nigeria

Higher National Diploma in Business Administration – Federal Polytechnic Damaturu (2007)

National Diploma in Business Administration – Federal Polytechnic Damaturu (2004)