PRODUCT MANAGER (Retained Post-Internship) - EmerJ LLC — Deen AI - Remote, US
(2025-10)
Deen AI is an AI-powered Islamic companion application on iOS and Android, offering Quran reading with audio, AI-powered Q&A, Adkar, prayer utilities, reflection journaling, and streak tracking. Selected from HNG Cohort 13 to join the core EmerJ product team after internship completion, transitioning into continued ownership across product strategy, feature delivery, monetisation, quality, and release execution.
- Contributed to product strategy and roadmap execution from MVP development through public launch in February 2026, supporting growth to nearly 3,000 users with 30%+ conversion to paid plans, making Deen AI the top-performing product by growth trajectory among HNG Cohort 13 launches.
- Owned feature development cycles from discovery through delivery, authoring PRDs, defining requirements, collaborating on design reviews, creating acceptance criteria, supporting engineering handoffs, and validating releases before launch.
- Partnered with backend engineers on AI product decisions, evaluating model conversational quality, response latency, token consumption economics, and infrastructure costs; supported optimisation initiatives that reduced cost-per-interaction while maintaining response quality.
- Designed an AI-usage-based subscription monetisation framework combining token consumption modelling, unit economics analysis, tier-based packaging, and regional pricing calibrated to purchasing power, contributing to 30%+ paid conversion while maintaining profitable unit economics.
- Collaborated with backend engineers to define payment requirements and evaluate Paystack and Flutterwave for product fit; coordinated cross-region testing (Nigeria, UK, Saudi Arabia) across billing types and payment methods, documenting friction and driving fixes through engineering tickets before public release.
- Monitored post-launch product analytics to track user behaviour, retention trends, and feature performance, collaborating with the marketing team to interpret growth signals and inform roadmap and acquisition decisions.
- Managed product quality validation across nine major feature areas on iOS via TestFlight and Android via APK, executing functional testing, identifying 30+ confirmed defects including two critical issues, and improving release confidence before public availability.
- Established post-launch testing processes, including regression, smoke, sanity, and functional checks across new feature releases, in partnership with the QA lead, with App Store production validation to confirm shipped builds matched tested functionality, helping minimize post-production defects and protect core user flows.
FOUNDING PRODUCT MANAGER (Startup) - Groom Technology - Remote, Lagos Nigeria
(2026-02)
Groom is an AI-powered software onboarding platform built for the African SaaS market, helping businesses improve user activation and guide customers from initial confusion to first product value.
- Built the product management function from zero, authoring the PRD, FRD, and TRD, product vision, roadmap structure, and success metrics in collaboration with the founder, replacing informal, reactive execution with structured, priority-driven delivery.
- Owned sprint planning and backlog grooming, translating business requirements into technical tickets, acceptance criteria, and sprint-ready documentation; led prioritisation and trade-off decisions, identifying feasibility risks before development commitments and aligning the founder, engineering, and design around roadmap priorities.
- Designed and executed a founder-led lean ABM go-to-market strategy tailored to the Nigerian B2B SaaS ecosystem, combining outbound outreach, content marketing, SEO challenger positioning, community engagement, and demo-led conversion, with GTM execution launched June 2026 across warm pipeline and an 80-person waitlist.
- Conducted deep competitive research across 25+ onboarding and SaaS enablement products, analysing feature gaps, pricing structures, and documented failure patterns to sharpen positioning, messaging, and feature prioritisation decision.
- Led ICP definition and customer discovery across fintech, HRtech, logistics, healthtech, and regtech segments, scoring 80+ African SaaS companies and translating findings into vertical-specific messaging, positioning, and outreach strategies tailored to each segment's funnel stage.
- Developed GTM execution assets, including content strategy, LinkedIn and X distribution plans, email nurture workflows for an 80-person waitlist, and sales pipeline infrastructure in ClickUp covering prospect tracking from cold outreach through enterprise conversations, customer feedback loops, and conversion stages with measurement tied to growth goals.
- Established release quality processes, including functional and exploratory testing, defect tracking, and requirement validation, to confirm new builds met product requirements and preserved existing functionality, reducing post-production defects and regression risk.
PRODUCT QUALITY ASSURANCE INTERN — FlareTag - HNG Internship Cohort 14 — FlareTag - Remote
(2026-03 - 2026-06)
Served as sole QA for FlareTag, a digital badge creation platform for event organizers, owning quality assurance, release validation, product risk identification, and engineering quality processes.
- Reviewed product requirements and user stories across five MVP milestones, creating 480 traceable test requirements mapped from tickets to test cases and identifying requirement conflicts, edge cases, and delivery risks before implementation.
- Created the complete MVP QA strategy, defining test plans, risk register, severity framework, entry/exit criteria, and test coverage approach to establish quality standards across product and engineering teams.
- Designed and executed 400+ test cases across authentication, template management, badge creation, publishing, sharing, profile workflows, accessibility, security, and API functionality, validating critical user journeys before release.
- Identified and documented critical security vulnerabilities including stored XSS, insecure token lifecycle behaviour, reusable verification tokens, authorisation weaknesses, and denial-of-service risks from oversized payload handling, providing engineering teams with reproducible findings and remediation guidance.
- Performed security and access-control testing including BOLA verification across multi-tenant template workflows, validating user data isolation and preventing unauthorised access scenarios.
- Built comprehensive Postman API regression coverage across 120+ API requests spanning authentication, publishing, badge generation, profile management, and end-to-end workflows; automated execution through Newman CLI and generated reports used as release quality gates.
- Conducted WCAG 2.1 AA accessibility audits using Lighthouse, axe DevTools, manual inspection, and keyboard testing, identifying 37 accessibility issues and recommending system-level improvements.
- Performed exploratory testing across critical user journeys, uncovering production risks including PII exposure through browser console logs, broken navigation, missing validations, incorrect workflow behaviour, and usability issues.
- Partnered with product and engineering teams to translate defects, security findings, and usability issues into actionable improvements, improving release confidence and overall product quality.
PRODUCT MANAGER INTERN - WasteWorth (Finalist | Top 1%) - InternPulse Cohort 9 — WasteWorth - Remote
(2025-07 - 2025-10)
WasteWorth is a two-sided waste management marketplace connecting Lagos households with waste collectors and recyclers.
- Validated WasteWorth through market research, competitor analysis, and customer discovery across five potential product ideas, developing data-backed recommendations that supported selection as the cohort's flagship product.
- Owned product strategy for the marketplace MVP, defining product vision, target users, roadmap priorities, pricing approach, and go-to-market direction throughout the product lifecycle.
- Coordinated delivery across an 86-person cross-functional team spanning product, engineering, design, and marketing, aligning stakeholders to ship the MVP in four weeks against a six-week timeline through scope prioritisation and execution discipline.
- Applied RICE and MoSCoW prioritisation frameworks to evaluate 30+ backlog items, narrowing scope into seven high-impact MVP features validated through customer interviews and competitor benchmarking.
- Partnered with engineering teams on API design across 23 endpoints covering user management, scheduling, GPS tracking, and payment workflows, achieving 96% first-pass acceptance during integration testing.
- Conducted usability testing with 50+ beta users, analysing user behaviour and friction points to identify product improvements that increased task completion rate from 62% to 92%.
VIRTUAL RELATIONSHIP MANAGER - Union Bank of Nigeria - Lagos, Nigeria
(2025-02)
- Manage relationships across a 400+ SME and retail client portfolio, identifying customer needs, adoption challenges, and behavioural patterns while providing insights into user expectations and product experience.
- Execute customer engagement and win-back initiatives, diagnosing reasons for inactivity and contributing to the reactivation of 750+ dormant accounts through targeted relationship management approaches.
CUSTOMER SUCCESS SPECIALIST - Access Bank PLC - Lagos, Nigeria
(2023-01 - 2025-01)
- Managed 40K+ customer interactions across voice and email support channels, handling product enquiries, service requests, and complaints across banking products while developing strong understanding of customer behaviour, adoption barriers, and user experience challenges.
- Delivered strong customer resolution outcomes with 95%+ resolution performance, combining issue diagnosis, cross-functional escalation, and structured documentation of recurring customer challenges to support service improvement initiatives.
