Bukola Adafin

I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people including customers and my team members. I am experienced, flexible, adaptable, fully accountable, resilient and able to manage multiple priorities at the same time. As a driven individual who wants to progress, I am now looking to work in an energetic and performance-driven environment where talent is not overlooked.

NTA Star TV Network(Startimes) Call Center Team Leader/Supervisor 2017 – Till Date Duties/Responsibilities  Supervision and coordination of all processes and activities in the Call Centre ensuring all policies and procedures are followed.  Support the call centre agents both on the floor and through the supervisor escalation process.  Coaching agents to provide timely and accurate service to customers

The Polytechnic of Ibadan, Oyo State

HND