Customer Service
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I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people including customers and my team members. I am experienced, flexible, adaptable, fully accountable, resilient and able to manage multiple priorities at the same time. As a driven individual who wants to progress, I am now looking to work in an energetic and performance-driven environment where talent is not overlooked.
NTA Star TV Network(Startimes) Call Center Team Leader/Supervisor 2017 – Till Date Duties/Responsibilities Supervision and coordination of all processes and activities in the Call Centre ensuring all policies and procedures are followed. Support the call centre agents both on the floor and through the supervisor escalation process. Coaching agents to provide timely and accurate service to customers
The Polytechnic of Ibadan, Oyo State
