Celine Okoro

Customer Service Representative with proven experience in administrative support and online recruitment. Skilled in handling customer inquiries, resolving complaints, managing email and chat communication, and maintaining accurate records. Strong communicator with excellent problem-solving skills and ability to work in fast-paced environments. Committed to delivering excellent customer experience and organizational value.

Online Recruiter at Gratitude Jobs Ahead / Freelance (2026-01 – Present)

• Communicated with candidates via chat, email, and phone
• Responded to inquiries and guided applicants through recruitment process
• Posted job listings and screened candidates
• Maintained candidate records and provided follow-up support
• Delivered professional communication and support to applicants

Customer Service representative/Secretary at BlackGold Chambers (2021-01 – 2022-12)

• Responded to client inquiries in person and via phone, ensuring professional customer service
• Managed incoming calls and directed clients appropriately
• Scheduled appointments and maintained organized records
• Handled email correspondence and administrative tasks
• Maintained confidentiality and accurate documentation

Post Basic Psychiatric Nursing in Nursing – Federal Neuropsychiatric School of Post Basic Mental Health, Yaba (2026)

Registered Nurse in Nursing – Anambra State College of Nursing Science, Nkpor (2024)

Secondary School Certificate – Urban Girls' Secondary School, Ekwulobia (2019)