Chiamaka Ezenwa
Registered Nurse, ALX Certified Virtual Assistant and Customer Service Representative
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About
Dynamic and results-driven Customer Sales Representative with over 4 years of experience in remote sales, customer relationship management, and lead conversion. Skilled in building rapport with clients, identifying customer needs, and delivering tailored solutions that drive revenue growth. Adept at using CRM tools, managing virtual communications, and exceeding sales targets in competitive markets.
Experience
Remote Customer Sales Representative and Care Supervisor at The Bliss Caregivers (2024-01 – Present)
- Manage inbound and outbound customer inquiries, providing product information and tailored solutions.
- Consistently achieve and exceed monthly sales targets by 15–20%.
- Maintain accurate records in CRM systems, ensuring seamless customer follow-up.
- Collaborate with cross-functional teams to improve customer satisfaction and retention.
Sales Associate at Ebony Beau Travels and Tours (2016-01 – 2018-12)
- Conducted virtual product demonstrations and consultations for prospective clients.
- Increased customer base by 30% through proactive outreach and relationship building.
- Provided after-sales support, resolving customer issues promptly and effectively.
Education
Registered Nurse in Nursing – College of Nursing Science Mater Misericordiae Hospital Afikpo, Ebonyi State (2021)
Orthopedic Cast Technician in Orthopedic Technology – National Orthopedic Hospital Enugu (2015)
West Africa Senior School Certificate – Madonna Secondary School Enugu (2012)
First School Leaving Certificate – Micpauline Nursery and Primary School (2005)
