Chidera Onyeabor

Detail-oriented and client-focused Front Desk Officer with 5+ years of progressive experience in reception, customer service, sales, and accounting support. HND graduate in Cooperative Economics and Management with proven strengths in managing front desk operations, appointment scheduling, confidential records management, billing, and delivering exceptional client experiences. Recognized for professionalism, excellent communication, time management, and maintaining organized, welcoming environments.

Seeking a Receptionist / Front Desk role where I can leverage administrative expertise and customer-centric approach to enhance organizational efficiency and client satisfaction.

Front Desk Officer (NYSC) - Carewell Eye Clinic - Lokoja, Kogi State

(2025-09 - 2026-07)

• Manage daily front desk operations, welcoming over 50+ patients/clients daily with professionalism and empathy
• Coordinate appointment scheduling, patient flow, and maintain 100% confidential patient records in compliance with clinic protocols
• Process billing, payments, and financial records accurately, ensuring accountability and seamless transactions
• Resolve client enquiries promptly, improving patient satisfaction and clinic retention
• Provide administrative and accounting support to ensure smooth, efficient clinic operations

Accounting Assistant - T G Best Enterprise - Enugu

(2024-01 - 2025-12)

• Maintained accurate financial records and daily transaction reports, improving audit readiness
• Processed invoices and organized accounting documentation for efficient retrieval
• Assisted in preparation of financial reports and cash records
• Improved record-keeping and filing systems, ensuring accuracy and accountability

Customer Service Representative - Beauty Structure Med Spa - Onitsha, Anambra

(2021-01 - 2023-12)

• Delivered exceptional customer service, ensuring positive client experiences and repeat patronage
• Increased sales through personalized recommendation of beauty products and services
• Built and maintained strong client relationships, resulting in high client retention
• Scheduled appointments and handled enquiries professionally while maintaining a clean, welcoming reception

Sales Representative / Manager - Som Noble Confectionery - Onitsha, Anambra

(2017-01 - 2018-12)

• Managed daily sales activities and supported smooth business operations
• Provided product guidance and excellent service to drive customer satisfaction
• Monitored stock levels and supported inventory management

Higher National Diploma (HND) - Cooperative Economics and Management - Institute of Management and Technology (IMT) (2021-01 - 2023-12)