Chisom Obikansi

Motivated and customer-focused professional with experience in sales, business management, customer engagement, and caregiving. Skilled at building rapport quickly, understanding customer needs, communicating product and service benefits, handling customer concerns, and maintaining positive client relationships. Experienced in managing day-to-day business operations, engaging customers, supporting clients, and working independently with strong attention to detail.

Highly adaptable, coachable, resilient, and comfortable learning new digital tools and processes. Seeking to bring strong communication, relationship-building, and customer engagement skills to Koala Health as a Client Acquisition Specialist.

Business Manager - OMA BEAUTY COSMETICS VENTURES - Lagos, Nigeria

(2024-12)

• Manage day-to-day business operations, including customer engagement, sales activities, product promotion, and client relationships.
• Communicate directly with customers to understand their needs and recommend suitable products and services.
• Build and maintain positive relationships with customers through responsive and professional communication.
• Promote products by clearly communicating their features, benefits, and value to potential customers.
• Respond to customer questions, concerns, and objections while working toward satisfactory resolutions.
• Follow up with customers and maintain ongoing communication to encourage repeat purchases and strengthen customer relationships.
• Handle multiple customer interactions and business responsibilities while maintaining attention to detail.
• Support business growth through effective customer service, product presentation, and sales-focused communication.
• Manage records and business information accurately and efficiently.

Bakery Assistant / Customer Service & Sales - ALEEBITS BAKERY - Nigeria

(2019-01 - 2020-12)

• Assisted customers with product selection and responded to questions regarding available products.
• Communicated professionally with customers and provided friendly, responsive service.
• Supported sales activities through product presentation and direct customer interaction.
• Assisted with day-to-day bakery operations while maintaining attention to quality and customer satisfaction.
• Worked effectively in a fast-paced environment and handled multiple responsibilities.
• Developed practical experience in customer service, communication, teamwork, and sales-oriented interactions.

Caregiver - PRIVATE CAREGIVING - Nigeria

10 Years

• Provided consistent one-on-one support and care to a stroke patient over an extended period.
• Built a strong relationship based on trust, patience, empathy, and effective communication.
• Communicated regularly with the individual and family members regarding needs, concerns, and daily activities.
• Demonstrated resilience, reliability, patience, and the ability to remain calm in challenging situations.
• Managed responsibilities independently while maintaining careful attention to the individual's needs.
• Developed strong interpersonal and problem-solving skills through long-term client-focused support.

B.Sc. - Food Science & Technology - IMO state university (2020-09 - 2020-09)