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Chisom Oguonu

Chisom Oguonu

Customer Support | Live Chat Support | Remote Assistant

Talent
CalabarMember since August 15, 2026
Live Chat Customer SupportWritten Communication & Professional MessagingCustomer Enquiry HandlingProblem SolvingOrder Support & Follow-upData Accuracy and Record KeepingMultitasking and Time ManagementOnline Customer Relationship Management
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Live Chat Customer SupportWritten Communication & Professional MessagingCustomer Enquiry HandlingProblem SolvingOrder Support & Follow-up

About

Dedicated and customer-focused Nursing Science student with strong written communication skills and experience managing customer interactions through an online business. Skilled in responding to enquiries, providing clear information, resolving customer concerns, and maintaining a professional tone in digital conversations. Quick to learn new software tools and comfortable working independently in a remote environment.

Experience

Founder / Customer Support Assistant - Flaire's Empire – Online Fashion & Beauty Business - Remote

(2025-01)

  • Managed customer conversations through online platforms, responding to enquiries professionally.
  • Assisted customers with product information, recommendations, and order-related questions.
  • Followed up with customers to ensure satisfaction and a positive experience.
  • Maintained accurate records of customer requests and interactions.
  • Handled multiple customer conversations while managing daily business activities.
  • Developed strong communication and problem-solving skills through direct customer engagement.

Education

Bachelor of Science (BSc) - Nursing Science - University of Calabar, Nigeria (2028-12)

Skills

Customer SupportLive Chat SupportRemote Assistant

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