Damilola Ogunsanwo

Detail-oriented and results-driven professional with experience in customer service and field sales. Demonstrated ability to manage client relationships, resolve issues efficiently, and support business operations. Seeking an entry-level corporate role where strong communication, organization, and customer engagement skills can add value.

Customer Service Representative (Remote) at Sisi_ladee (2021-05 – Present)

Managed customer inquiries, complaints, and orders while maintaining high service standards and provided administrative support to the CEO.

• Managed customer inquiries, complaints, and orders while maintaining high service standards.
• Provided administrative and communication support directly to the CEO.
• Streamlined order and booking processes to improve accuracy and turnaround time.
• Monitored customer feedback and promoted services to enhance satisfaction and retention.
• Resolved customer issues promptly in line with organizational targets.

Field Sales Agent at MAX (2025-04 – 2025-12)

Delivered face-to-face sales presentations and developed professional relationships with clients.

• Delivered face-to-face sales presentations and effectively communicated product value.
• Developed and maintained professional relationships with clients.
• Advised customers on pricing, usage, and promotional offers.
• Addressed objections and successfully closed sales agreements.

B.Sc (Ed) in Biology Education – Olabisi Onabanjo University, Ago Iwoye, Ogun State (2021 – 2024)

Diploma in Science Laboratory Technology – Olabisi Onabanjo University, Ago Iwoye, Ogun State (2018 – 2020)