Daniel Charles

Results-driven Human Resources and Administrative professional with over six years of progressive experience driving HR operations, talent management, workforce coordination, and organizational effectiveness across corporate, consulting, educational, and nonprofit environments. Experienced in developing people strategies, optimizing HR processes, supporting organizational growth, and fostering high-performing workplace cultures. Demonstrated expertise in talent acquisition, employee relations, performance management, policy implementation, training and development, HR administration, and stakeholder engagement.

Adept at streamlining administrative processes, improving employee experience, strengthening leadership capability, and partnering with business leaders to deliver people-focused solutions that support organizational objectives.

Human Resources Manager at Bomach Group (2026 – Present)

• Lead the Human Resources function by developing and implementing HR policies, procedures, and systems that strengthen compliance, operational efficiency, and workforce accountability.
• Manage end-to-end recruitment and onboarding processes, partnering with department heads to identify staffing needs and attract qualified talent.
• Develop and maintain employment documentation, including employment contracts, offer letters, confirmation letters, disciplinary records, separation documentation, and other HR correspondence, ensuring legal compliance and consistency.
• Drive employee relations initiatives by resolving workplace issues, facilitating disciplinary processes, and promoting a positive, inclusive, and high-performance work environment.
• Coordinate onboarding and orientation programmes that improve employee integration and accelerate productivity.
• Maintain accurate employee records and HR databases while ensuring confidentiality and compliance with organizational policies.
• Administer attendance, leave management, and performance management processes, supporting fairness, accountability, and effective documentation.
• Advise management on HR policies, labour law compliance, employee welfare, and best HR practices to support informed business decisions.
• Design HR templates, administrative workflows, and payroll support documentation that improve process standardization and operational efficiency.
• Partner with departmental leaders to strengthen workforce planning, organizational effectiveness, and talent development initiatives.
• Coordinate employee training and development programmes that enhance workforce capability and support continuous learning.
• Support the development and implementation of workplace policies that reinforce organizational culture and business performance.

Head of Department & Administrator at Dunamis International Gospel Centre (2020-09 – Present)

• Lead administrative and people operations across multiple teams, ensuring alignment with organizational objectives and operational standards.
• Support recruitment, onboarding, workforce coordination, and employee integration activities to strengthen team effectiveness.
• Supervise and mentor departmental coordinators and team leaders, improving leadership capacity and operational performance.
• Coordinate orientation and mentorship programmes that accelerate the successful integration of newly appointed leaders.
• Serve on organizational evaluation panels, contributing to performance assessments, strategic planning, and continuous improvement initiatives.
• Plan and facilitate leadership development programmes, workforce training sessions, and organizational events that promote collaboration and professional growth.
• Design and deliver structured training programmes that improve staff capability, operational alignment, and workplace productivity.
• Collaborate with cross-functional teams to provide administrative coordination and operational support across multiple functional areas.

Administrator / Human Resource Manager at D'Empathia Consult Nigeria (2023-08 – 2025-02)

• Managed day-to-day administrative and HR operations, ensuring effective coordination between consultants, clients, and internal stakeholders.
• Coordinated virtual and in-person meetings while tracking project progress and supporting the successful delivery of organizational initiatives.
• Represented the organization during client engagements, presentations, and leadership forums, strengthening stakeholder relationships and organizational visibility.
• Supported HR operations through employee engagement initiatives, performance monitoring, policy implementation, and personnel administration.
• Implemented process improvement initiatives that streamlined workflows, increased operational accountability, and enhanced team collaboration across remote environments.
• Partnered with leadership to coordinate employee development and capacity-building programmes that strengthened workforce performance and organizational effectiveness.

ICT Assistant / Tutor at Kids Quest Academy (2022-01 – 2023-01)

• Installed, configured, and maintained ICT infrastructure, supporting efficient technology operations across academic and administrative functions.
• Delivered ICT and digital literacy training to staff and students, increasing technology adoption and improving digital competency.
• Managed and maintained the organization's website while providing ongoing technical support for digital platforms and internal systems.
• Recommended and supported system upgrades that improved system performance, operational reliability, and cybersecurity readiness.
• Resolved technical issues promptly, minimizing downtime and ensuring uninterrupted teaching and administrative activities.

Master of Science (M.Sc.) in Public Administration – University of Nigeria, Nsukka (2024)

Bachelor of Science (B.Sc.) in Public Administration – University of Nigeria, Nsukka (2019)