Daniel Ujemu

Experienced hospitality professional with hands on experience in hotel operations, including front desk services, guest relations, housekeeping coordination and food & beverage support. Skilled in delivering excellent customer service handling guest enquiry and complaint and maintaining high service standards to ensure guest satisfaction.

Waiter - Parkinn by Radisson

(2023-01 - 2025-12)

• Welcomed guests and showed them to their tables.
• Received menus and explaining dishes or specials.
• Recorded food and beverage orders accurately.
• Delivered orders promptly and professionally.
• Ensured guests are satisfied and attended to their needs.
• Resolved customer concerns politely and efficiently.
• Presented the check and processing payments.
• Arranged tables before service and cleaning them afterward.
• Coordinated orders and special requests with the kitchen and bar.

Administrative Officer - Continental Hotel

(2021-01 - 2023-12)

• Managed administrative operations to ensure smooth hotel activities.
• Assisted with staff scheduling, attendance tracking manually.
• Ensure compliance with hotel policies and procedures.
• Responded professionally to guest inquires and administrative request.

Supervisor - Super Food Eatery

(2019-01 - 2021-12)

• Ensure excellent customer service and promptly resolve customer's complaints.
• Supervise daily operations of the eatery and ensure smooth workflow.
• Assign duties and monitor staff performance.
• Manage stock levels, supplies and report shortages to management.
• Ensure compliance with company's policies.

Production Staff - Sweet Sensation

(2016-01 - 2019-12)

• Assist with pending and closing production duties.
• Ensure proper storage of ingredients and finished products.
• Work with team members to meet with customers demands on peak periods.
• Monitor raw materials and report shortages and wastage.

Bar-man - Bellagio Bar and Lounge

(2014-01 - 2016-12)

• Mix and prepare cocktails and beverages according to recipe
• Maintain cleanliness of the bar counter, shelves and equipment.
• Monitor and report low stock or damaged items.

BSC - International Relations Studies - National Open University, Abeokuta, Ogun (2020-01 - 2023-12)

OND - Mass Communication - MoshoodAbiolaPolytechnic, Abeokuta, Ogun (2014-01 - 2016-12)

Proficiency Diploma - Delta State University, Abraka (2010-01 - 2012-12)

SSCE - Jeno Grammar School (2004-01 - 2010-12)

FSLC - St Gregs Nursery & Primary School, Surulere, Lagos (1999-01 - 2024-12)