David Madu

Results-driven Administrator with 10+ years' experience across Education, Telecoms, Fintech, Logistics, and Healthcare. Skilled in operations management, records & documentation, facility oversight, customer service, and team coordination. Proven track record of improving processes, maintaining compliance, and supporting executive decision-making.

Detail-oriented "Libra" professional known for fairness, balance, diplomacy, and excellent problem-solving. Seeking an Admin/Operations role where I can contribute to organizational efficiency and growth.

ADMIN OFFICER at ROCHESTER SCHOOL (2026-01 – 2026-08)

• Managed daily operations of the Admin Department including staff attendance, punctuality tracking, and monthly reports for payroll
• Oversaw all internal/external correspondence, filing systems, and confidential record-keeping for Primary, College, and Hostel
• Conducted facility inspections and coordinated maintenance requests to ensure a safe and conducive learning environment
• Served as first point of contact for parents, staff, and visitors; handled inquiries with professionalism and discretion
• Maintained Visitors' Book, asset register, and school inventory; ensured 100% accountability of admin properties
• Provided administrative support to the Director on memos, circulars, and meeting logistics
• Implemented a streamlined documentation system that improved information retrieval time for management
• Ensured compliance with school policies and facilitated smooth exit/handover procedures

INSTALLATION & MAINTENANCE ENGINEER at SOFAS TECH ENTERPRISE (2026-01 – Present)

• Supporting installation, servicing, and preventive maintenance of air conditioning systems
• Conducting site assessments and client follow-ups to ensure customer satisfaction

SALES REPRESENTATIVE at EMPIRE DOORS (2025-01 – 2025-12)

• Managed showroom operations, product display, and customer consultations
• Achieved monthly sales targets through relationship building and product knowledge

CARER at AMUWO ODOFIN PRIMARY HEALTH CENTER (2023-01 – 2024-12)

• Provided daily care and support to children, elderly, and ill patients
• Maintained patient records and assisted medical staff with routine checks
• Ensured hygiene, comfort, and wellbeing of patients in a fast-paced environment

VALUE SUPPORT OFFICER at MTN NIGERIA LTD (2021-01 – 2023-12)

• Delivered sales and general customer service support to 100+ customers daily
• Resolved complaints, educated customers on products, and promoted value-added services
• Maintained high customer satisfaction and contributed to team sales targets

MANAGER at POLANCO AUTOS AND LOGISTICS (2016-01 – 2019-12)

• Oversaw daily operations, fleet coordination, and client relationship management
• Managed a team of drivers and support staff to ensure timely delivery of goods
• Handled invoicing, expense tracking, and operational reporting

BUSINESS SUPPORT PERSONNEL at INTERSWITCH GROUP (2012-01 – 2013-12)

• Responsible for repairs, maintenance, and monitoring of ATM machines
• Provided first-line technical support and ensured high ATM uptime for customers
• Logged service reports and coordinated with technical teams for escalations

OND in Computer Science and Technology – Imo State Polytechnic (2010-01 – 2012-12)

SSCE – Soltabaji Royal College, Ojo (2006-01 – 2012-12)

PRIMARY EDUCATION – Happy Family Nursery/Primary School (1988-01 – 1994-12)