Edward David Inyampe

Professional IT Administrator and infrastructure specialist ready to contribute to robust IT environments. Skilled in developing and executing strategies that enhance system efficiency and security. Known for strong team collaboration and adaptability, ensuring reliable and optimized infrastructure solutions. A great team player, flexible, reliable and adaptable to dynamic work environments.

IT Infrastructure Consultant - iTech Delta - Nigeria

(2024-02 - 2025-12)

• Design and implementation of IT policy and strategy for Nigerian Maritime and safety Administration (NIMASA)
• Led infrastructure design and implementation projects improving system performance and reliability.
• Conducted risk assessments for NIMASA to identify vulnerabilities in existing infrastructure and recommending mitigation strategies.
• Increased network reliability by upgrading hardware components and updating software applications accordingly.
• IT Governance and compliance advisory for NIMASA
• Installation and Administration ERP solutions like Sage and Microsoft Dynamics 360
• Performance review and Capacity building for IT personnel
• Development and administration of annual budget for IT and Infrastructure department.
• Deployment and support of Network security measures like Firewalls, IDS/IPS, Network antiviruses and protecting sensitive company information from unauthorized access or breaches.
• Provided guidance for the help-desk administration and support team.
• Vendor Management and oversight, negotiating contracts that yielded cost savings without compromising quality or service levels.
• Oversaw development and maintenance of computer systems, server upgrades and operating systems.
• Developed disaster recovery plans, safeguarding critical data and minimizing potential losses during unforeseen events.
• Analyzed client requirements to develop tailored infrastructure solutions addressing specific business needs.

Regional IT Support Manager - WebbFontaine Nigeria Limited - Nigeria

(2009-03 - 2023-05)

• Deployment and support of Nigeria Integrated Customs Information Systems (NICIS).
• Conducted IT audits and quality assurance protocols to ensure all site support operations across Nigeria met strict SLA timelines.
• Supervised the operations of IT support Engineers across Nigeria
• Developed curriculum and delivered technical training to Nigeria Customs Service officers on ICT and site support operations.
• Managed remote access solutions (VPN,TeamViewer) for a distributed workforce, ensuring zero downtime during transition periods.
• Providing Technical support to software (NICIS II, TWM, Office 365, and Teams) and hardware (Servers, Printers, Computers and Networks) deployed at Nigeria Customs Service offices nationwide.
• Provide guidance on change and process management.
• Management of Webb Fontaine relationship with key Nigeria Customs officials at the various commands and other stakeholders.
• Ensuring that support engineers escalate incidents not resolved on site to central help-desk through support tickets for higher level support and resolution within the SLA timelines.
• Developed annual IT budgetary plan for the region in conjunction with the Country Project Implementation Manager.
• Ensuring that all IT and other Infrastructures deployed to customer premises are adequately maintained for optimal operations.
• Ensuring that vendors, suppliers and contractors working on site deliver on their various mandates within specific SLA and project timelines.
• Ensuring that the Help-desk has updated database of all known errors records.
• Other duties as May assigned by the management.

Network Engineer - WebbFontaine Nigeria Limited - Nigeria

(2006-11 - 2009-02)

• Designing, Implementing and Maintaining of LAN and WAN
• Deployment and support of ASYCUDA ++ (Automated systems for customs data) for Nigeria customs Service.
• Configure Cisco switches and routers.
• Wireless Radio design, and deployment for clients,
• Administration/ support of Windows 2000/2003 Server and windows XP/Vista
• Supervise and ensure that all Contractors deliver on projects within the timelines.

Systems Engineer - Enterprise IT Limited - Lagos

(2005-02 - 2006-11)

• Installation, Configuration and administration of Novell Small Business Suite.
• Installation, Configuration and support of Collaboration Solution like Novell GroupWise Mail Engine on SUSE Linux, Windows, and Novell Netware Platforms.
• Deployment and Administration of MS-Exchange 5.5 and 2000 Servers
• Administration Installation, Configuration, and administration of Novell Netware 6
• Deployment and Support of DNS Server, DHCP Server and Proxy Server
• Deployment and Administration of Microsoft Active directory and Novell e-directory
• Deploying Goexchange solution for optimizing Microsoft Exchange 5.5 and 2000 Servers.

Asst. POP Administrator/ Network Engineer - Adesemi Nigeria Limited - Owerri

(2003-01 - 2005-01)

• Client service support (windows 2000 pro, XP and server 2000), network monitoring, evaluation and reporting to the POP Administrator.
• Administration and Support of DNS Server, DHCP Server and Proxy Server
• Deployment and Administration of Cisco Routers / Microtik Routers and Switches
• Planning of network and implementation (BSS), LAN & MAN radio configuration and installation,
• Provision of firewall and remote access to users.
• System maintenance and repairs,
• VSAT installation and support.

NYSC/Graduate Trainee - Globalspace Communications ltd - Kano

(2000-06 - 2002-12)

• Network Administration and support [Win NT 4.0 and Win 2000]
• Deployment of Dial-up Internet connectivity to Clients.
• Configuration and Maintenance of Routers and switches.
• Deployment of Wi-Fi Internet Connectivity
• Configuration of Windows. NT, 9x and Win ME based operating system for LAN.
• Networking [Structured Cabling] and assembling of computer systems.
• Maintenance and repairs of computer systems and peripherals.

Master of Information Technology - Information Technology - University of Lagos (2021)

B. Eng. - Electrical/Electronic Engineering - Federal University of Agriculture, Makurdi (2000)