Ekene Chude

Conscientious and compassionate Sales professional with extensive customer service and sales experience, Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. help comapnies expand their customer base, build customer reoyalty and retention

• Assisted over 1000 customers both local and international regarding technical questions, account usage, email glitches within a time frame
• Arrange 8-10 internet sales lead appointment daily
• Trained and provided professional development for a team of 21 members, setting weekly and monthly KPIs
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Established and monitored service levels & standards to ensure that region’s operational meets its KPI and expand its customer base regularly
• Manage the day-to-day work of the sales team, ensure work is allocated, prioritized and completed within defined KPIs.
• Daily close contact with clients which results to high level client satisfaction and retention 
• Identify opportunities to reach new market segments and expand market share on monthly basis to generate and increase revenue and meet team target 
• Develop business sales and marketing strategy for the team to increase company customer base

Nasarawa State University | 2020

Keffi

MBA (Human Resource)

University of Calabar| 2010

Calabar, Cross River State

Bachelors of Science (BSc.)(Marketing