Yacham Simon
ADMINISTRATIVE, SALES AND MARKETING, CUSTOMER EXPERIENCE MANAGER
About
I am passionate about providing excellent customer support from onboarding to lifelong clientele. I have a proven ability to convert prospects clients while providing value added services with professional yet maintaining a friendly and positive demeanor. Overall, I am confident that my skills, experience, and passion make me an ideal candidate for any dynamic service team. Let's create something great together!
Experience
ADMINISTRATIVE AND INVENTORY OFFICER - Guaranty Trust Bank Plc
(2023-01)
- Managing data in spreadsheets and reports
- Keeping records and reports up to date.
- Helping maintain the budget plan.
- Organizing and scheduling meetings and events.
- Supervising other staff and delegating responsibilities
- Keeping store and inventory record.
- Fleet Maintenance and management.
SALES AND MARKETING EXECUTIVE (Agent banking) - First Bank Plc
(2019-01 - 2020-12)
- Customer onboarding following successful sales and marketing effort
- Using creativity and marketing adverts to sell the bank's products and services.
- Continuously discover and implement new marketing technologies and industry's best practices to maximize efficiency.
- Taking on client management as a brief to grasp client's needs and expectations.
- Providing feedback to business units and product development team on product adaptation and use cases.
Education
Bachelor of Science - Computer science - Kaduna State University (2025-01)
Higher National Diploma - Estate Management and Valuation - Federal Polytechnic Birnin Kebbi (2015-01)
Higher National Diploma - Estate Management and Valuation - Federal Polytechnic Birnin Kebbi (2019-01)
