Customer service
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I am a certified Customer Relationship Management (CICRM), holds a degree in marketing. I am passionate about this role because I love real time problem-solving the needs of customers through my effective communication, interpersonal skills, empathy, active listening and empathy to ensure positive customer experience leading to customers retention.
I have two years of experience related to this role engaging with customers
Post-Graduate Diploma in Customer Relationship Management (CICRM)
Bsc. Marketing
