Ezinne Chigozie

Customer-focused professional with 3 years of client communication, and sales. Experienced in building positive relationships, understanding individual needs, resolving concerns, providing timely support, and maintaining clear communication with students, parents, clients, and prospects. Skilled in CRM tools, lead generation, follow-up, administrative support, email communication, and digital collaboration.

Sales Representative - NovaCore Software Solutions

(2023-02 - 2026-06)

• Engaged prospective customers to understand their needs and introduce relevant software solutions.
• Conducted lead generation and prospect research using Apollo.io.
• Followed up with prospects and maintained consistent communication throughout sales
• Used HubSpot CRM to organize prospect information, track interactions, and support follow-up activities.

Content Writer - Maripus Foundation

(2022-03 - 2023-12)

• Researched and developed clear, audience-focused written content.
• Adapted communication style to suit different audiences and objectives.
• Maintained accuracy, organization, and attention to detail when producing content

Virtual Assistant / Administrative Support

(2021-02 - 2022-01)

• Supported administrative tasks including email management, online research, documentation, scheduling, and digital organization.
• Used Google Workspace, Microsoft Office/WPS Office, Dropbox, and other digital productivity tools.
• Maintained professional communication and organized information efficiently.

Bachelor's Degree - Education and English - National Open University of Nigeria (NOUN) (2024-01)