Firdausi Muhammad

Administrative and business-support professional with experience coordinating project operations, maintaining organized records, tracking budgets and deliverables, preparing reports, and following up with internal and external stakeholders. PMP-certified, with an MBA and business-analysis experience supporting documentation, reporting accuracy, process improvement, and decision-making. Skilled in organizing information from multiple sources, maintaining trackers and work records, preparing meeting and presentation materials, monitoring deadlines, and communicating with diverse teams.

Detail-oriented and dependable, with experience working across business, construction, design, and technology environments.

BUSINESS OPERATIONS / BUSINESS ANALYST - Nabafat AI - New York, NY

• Provide administrative and operational support by organizing business records, project documentation, trackers, reports, and supporting materials.
• Maintain data and action trackers; review information for completeness, consistency, and accuracy.
• Monitor deadlines, dependencies, deliverables, and open issues, following up with stakeholders to support timely completion.
• Compile information from business and technology teams for reports, presentations, and management updates.
• Coordinate requests for information and clarify requirements with internal stakeholders.
• Support workflow improvements that strengthen record organization, reporting, and operational follow-through.

ASSOCIATE – BUSINESS ANALYST - PwC Nigeria - Abuja, Nigeria

(2026-02 - 2026-07)

• Supported concurrent client engagements through documentation, data coordination, reporting, and action-item follow-up.
• Maintained project records, action logs, deliverable documentation, and reporting materials to improve information access and stakeholder visibility.
• Consolidated information from business and technical stakeholders and prepared structured summaries for review.
• Reviewed documentation and reporting inputs for accuracy, completeness, and consistency.
• Prepared operational and financial summaries to support project reviews and decision-making.
• Designed documentation systems aligned with client requirements, achieving 100% reporting accuracy across concurrent engagements.
• Recommended process improvements that reduced project rework by 15% during the initial engagement cycle.

CLIENT MANAGER - Conceptica Moderna - Abuja, Nigeria

(2024-11 - 2025-07)

• Coordinated communications and information flow among clients, internal teams, vendors, and other project stakeholders.
• Organized client briefs, proposals, presentations, status updates, and related project files.
• Tracked deliverables, decisions, deadlines, and follow-up actions, communicating outstanding items to responsible stakeholders.
• Prepared meeting materials and project updates to support coordination and timely decision-making.
• Supported project planning and delivery by clarifying requirements and maintaining organized records.

BUSINESS CONSULTANT – PROJECT MANAGER - Kay-Wi - Abuja, Nigeria

(2022-01 - 2024-10)

• Coordinated administrative and project activities across clients, contractors, suppliers, and internal stakeholders.
• Maintained project schedules, budgets, resource plans, supplier information, and delivery records.
• Tracked project milestones, costs, dependencies, risks, and open actions; followed up with responsible parties.
• Consolidated information and prepared project performance summaries, status reports, and stakeholder updates.
• Coordinated supplier quotations, procurement information, project requirements, and delivery follow-up.
• Reviewed project records and outcomes to identify process gaps and recommend improvements.
• Supported risk monitoring and corrective-action follow-up, contributing to zero regulatory non-conformances.

PROJECT MANAGER - Construcshop - Kano, Nigeria

(2019-01 - 2021-12)

• Coordinated project operations, documentation, schedules, budgets, procurement information, and stakeholder communications.
• Maintained project dashboards, supplier records, resource plans, delivery details, and progress information.
• Compiled project updates and performance reports for leadership and project stakeholders.
• Monitored milestones, expenditure information, delivery commitments, and outstanding actions.
• Coordinated follow-up with contractors, suppliers, and project teams to address delays and resolve issues.
• Improved workflow and project-tracking practices, increasing operational efficiency by 20% against baseline delivery timelines.

FOUNDER & BUSINESS MANAGER - Nordnooks - Kano, Nigeria

(2017-02 - 2019-01)

• Managed day-to-day business administration, procurement coordination, client communications, supplier records, inventory, and project-cost documentation.
• Maintained organized business, purchasing, inventory, and client records.
• Coordinated designers, installation specialists, suppliers, and clients across concurrent projects.
• Prepared quotations, invoices, purchasing records, client communications, and project materials.
• Monitored supplier pricing, product availability, lead times, and delivery requirements.
• Introduced tracking and workflow improvements to strengthen operational organization and procurement visibility.

Master of Information Management - Ahmadu Bello University (2025 - 2026)

Master of Business Administration - Marketing - Ahmadu Bello University (2021 - 2023)

Bachelor of Science - Entrepreneurship - National Open University of Nigeria (2016 - 2020)