Gabriel Simeon
Results-oriented professional with a background spanning customer service, education, hospitality management, and sales
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About
Results-oriented professional with a background spanning customer service, education, hospitality management, and sales. Demonstrates consistent ability to improve performance outcomes, lead teams, and deliver measurable results across diverse environments. Known for strong interpersonal skills, adaptability, and a commitment to excellence.
Experience
Customer Care Representative at MTN Nigeria (via ISON XPERIENCE) (2025-01 – Present)
- Handled an average of 230-second query resolution time, consistently meeting performance benchmarks.
Hotel Manager at White Heart International Hotel (2025-01 – Present)
- Oversaw daily hotel operations, staff scheduling, and performance management.
- Coordinated events and bookings, contributing to improved guest satisfaction.
Teacher at Army Day Secondary School (2024-01 – 2024-12)
- Delivered engaging lessons resulting in an average improvement in student performance over three terms.
Head Teacher at Rock Foundation Primary School / Child Rights Primary School (2016-01)
- Raised reading proficiency among nursery pupils to 85%.
- Improved pupil performance by 50% over two years (Nursery 3) and by 43% in three terms (Primary 5).
- Led academic initiatives and managed teacher scheduling and performance.
Executive Sales Manager at Joyful Bookstore (2015-01)
- Grew sales by within three months through targeted digital marketing campaigns.
Education
B.Sc. in Political Science – Federal University Wukari (2024)
West African Senior School Certificate (WASSCE) – Superb International Model Secondary School (2013)
