Glori Chris

Customer Service Professional with 2 years of experience providing customer support, handling enquiries, resolving complaints, and building positive relationships with customers. Skilled in effective communication, active listening, problem-solving, order management, customer follow-up, and providing timely solutions. Experienced in communicating with customers through phone calls, WhatsApp, email, and other digital platforms.

Patient, organized, detail-oriented, and committed to delivering excellent customer experiences while maintaining professionalism and a positive attitude.

TELESALES SPECIALIST at IQI TECHNOLOGIES (2025-01 – 2026-01)

• Worked as a Telesales Specialist, engaging prospective and existing customers through phone calls to introduce products and services, answer enquiries, identify customer needs, and provide suitable solutions.
• Followed up with leads, handled objections, maintained professional customer relationships, and used effective communication and persuasion skills to drive sales and achieve targets.

EXECUTIVE ASSISTANT (Remote) at GADAR GLOBAL SOLUTIONS (2025-01 – 2025-12)

Executive Assistant, where I Provided administrative support, content creation, social media management and research support

• Handled communication and coordination for group activities
• Managed schedules and organised tasks to ensure timely completion of activities.

SECRETARY ASSISTANCE - NYSC at MINISTRY OF YOUTH AND SPORTS (2024-01 – 2025-12)

The ministry of youth and sports in Oyo State develops policies empowers youth with skills, identifies talent and promotions sports participation statewide.

• Provided secretarial assistance to director of Administration and Supplies, managing documents, correspondence, scheduling, and supply coordination tasks.

OFFICE ASSISTANT at DIPO ADEKUNLE CONSULTING (2025-01 – 2025-12)

• Provided administrative/ executive assistant as a property manager. Client communication, Supervision, Survey and internal reporting.
• Managed documentation, scheduling, record keeping etc.

CUSTOMER SERVICE REPRESENTATIVE at EMEUK SUPERMARKET (2022-01 – 2024-12)

EMEUK is a retail store offering a wide varieties of food, beverages and household products organised into different sections produce, meat and non-food items. Customer uses shopping carts and baskets to collect items and pay at check out counters.

• Provided customer service in a busy retail supermarket, assisting customers with enquiries, locating products, providing information about products and prices, and resolving complaints or concerns professionally.
• Assisted customers across different sections of the store and supported a smooth shopping experience by communicating effectively, responding to customer needs, and ensuring customers received helpful and courteous service.

Bachelor of Arts (B.A) in Philosophy – University of Uyo (2018-01 – 2023-12)

West African Examination Council (WAEC) – Ugo Grammar School (2016-01 – 2016-12)