Glory Ebere

Dedicated and customer-focused professional with a B.Sc. in International Relations and Diplomacy and one year of customer service experience in a printing company. Skilled in communicating with customers, understanding their needs, resolving enquiries, and maintaining positive customer relationships. Organized, patient, professional, and able to work effectively in a fast-paced environment.

Customer Service Representative - Printing Company - Lagos, Nigeria

(2025-07 - 2026-08)

• Attended to customers professionally and provided helpful information about products and services.
• Responded to customer enquiries and assisted in resolving complaints and concerns.
• Followed up on customer requests and orders to ensure satisfactory service.
• Communicated clearly with customers regarding job specifications, timelines, and requirements.
• Maintained positive customer relationships through courteous and efficient service.
• Worked with colleagues to ensure customer orders were handled accurately and on time.
• Managed multiple customer requests while maintaining attention to detail and professionalism.

Bachelor of Science (B.Sc.) - International Relations and Diplomacy (2025)