Grace David
Sales Representative and Customer Relationship Manager
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About
Dynamic and results-driven Sales Representative and Customer Relationship Manager with proven expertise in driving revenue growth, fostering customer loyalty, and achieving sales targets. Skilled in consultative selling, client engagement, and account management with a strong focus on delivering exceptional customer experiences. Demonstrated ability to analyze market trends, manage customer relationships, and implement innovative strategies that improve client retention and satisfaction.
Adept at using data-driven insights and digital marketing fundamentals to support sales initiatives and business growth. Seeking to leverage strong communication, negotiation, and problem-solving skills in a challenging Sales or Customer Management role.
Experience
Sales Representative & Customer-Centric Manager - Sundry Foods Ltd - Port Harcourt, Rivers State
(2023-06)
- Drive sales growth by prospecting, negotiating, and closing deals to consistently exceed monthly and quarterly targets.
- Build and maintain long-term client relationships by providing personalized solutions and addressing customer needs.
- Implement customer engagement strategies that improved client satisfaction and repeat patronage.
- Collaborate with cross-functional teams to align sales strategies with marketing campaigns, increasing visibility and brand recognition.
- Conduct regular performance reviews and generate reports on sales trends, customer feedback, and competitive positioning.
- Led initiatives that reduced customer churn through proactive communication and service recovery measures.
Teacher (Youth Service) - Midland School - Bayelsa State
(2022-06 - 2023-05)
- Delivered engaging lessons in science subjects, applying effective teaching methodologies to improve student performance.
- Built strong relationships with students, parents, and colleagues to foster a positive and collaborative learning environment.
- Developed communication, leadership, and organizational skills through classroom management and curriculum implementation.
Education
Bachelor of Science (B.Sc.) - Chemistry - Federal University, Otuoke
