Victory Edayi

Motivated and detail-oriented Sales & Customer Relationship Representative with experience in customer communication, sales follow-up, customer data collection, inventory management, and customer relationship management. Experienced in making outbound calls, following up with customers, maintaining accurate records, responding to customer needs, and supporting sales activities. Law graduate with strong communication, analytical, organizational, interpersonal, and problem-solving skills.

Proficient in Microsoft Excel, Google Sheets, CRM systems, WhatsApp Business, email communication, Canva, and social media platforms. Seeking a remote opportunity in Customer Success, Customer Support, Sales Development (SDR), or Business Development.

Sales & Customer Relationship Representative / Inventory Manager - BUFFALO ENERGY DRINKS NIGERIA LIMITED - Lagos, Nigeria

(2026-01)

• Make outbound calls to existing and prospective customers to provide product information and identify sales opportunities.
• Follow up with customers and prospects to maintain engagement and encourage product purchases.
• Collect, organize, and maintain accurate customer information and sales-related records.
• Communicate with customers through phone calls, WhatsApp Business, and other communication channels.
• Respond to customer enquiries and provide appropriate information about products.
• Record customer feedback and communicate relevant information to the sales team.
• Support customer relationship management and follow-up activities.
• Work with sales representatives to monitor customer interactions and improve follow-up processes.
• Assist with inventory management and monitor stock levels to support efficient product distribution.
• Maintain accurate inventory records using Microsoft Excel and Google Sheets.
• Collaborate with team members to support sales targets and customer satisfaction.

Work Experience - NATIONAL DRUG LAW ENFORCEMENT AGENCY (NDLEA)

• Worked within a structured and professional organization while carrying out assigned responsibilities.
• Developed strong communication, teamwork, discipline, and organizational skills.
• Demonstrated attention to detail and the ability to follow established procedures.
• Worked effectively with colleagues and handled responsibilities in a professional environment.

Bachelor of Laws - Law - AMBROSE ALLI UNIVERSITY, EKPOMA (2025-01)