Helena Aku
Customer Service Asst. Supervisor, Admin Officer
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About
To become associated with the organization where I will uphold the organizations value and attitudes, which are very crucial to the reputation of the organization. I consistently look forward to new possibilities and attach great importance and efficiency to achieve the desired goals of the organization and my own career.
Experience
Account Assistant Secretary - Oshimili South L.G.A - Oshimili South L.G.A, Delta State
(2021-01 - 2021-12)
- Documentation and Update on Salaries Payment
- Support Participation of Community Development
- Creation of bank statements using Microsoft excel and Word
- Maintaining Relationships with Clients Ans Colleagues
Assistant Teacher - Oshimili South L.G.A Nursery and primary School - Oshimili South L.G.A, Delta State
(2022-01 - 2022-12)
- Taught all subjects in basic 5 (favor Class)
- Interaction with the pupils and their parents, especially on their school performance and grades
- Introduction and implementation of extra school lessons for students having a hard time grasping the subjects for them to have a strong foundation
- Assisting in invigilating, marking and grading the Students tests and exams
Customer Service Representative and Automation Officer - Federal Marriage Registry, F.C.T Old Federal Secretariat Call Center - F.C.T, Old Federal Secretariat Call Center
(2023-01 - 2025-12)
- Attended to clients through the chat platform and received calls
- Created a catalogue using Microsoft excel to document client details (Name, Location, Problem and Solution)
- Attended to clients physically, created accounts on the website and uploaded marriage certificates
Education
Primary and Secondary - Nosakhare Education Centre (1998-01 - 2014-12)
B.S.C - English and Literary Studies - Benson Idahosa University (2017-01 - 2020-12)
