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Husainah Sulaimon

Husainah Sulaimon

Administrative | Customer Service | Front Desk

Talent
Lagos, NigeriaMember since August 10, 2026
Customer Service & Relationship ManagementFront Desk & ReceptionAdministrative SupportRecords & Document ManagementComplaint ResolutionAppointment & Calendar CoordinationReport PreparationMicrosoft Office / Office SoftwareCommunication & Interpersonal SkillsTime ManagementProblem SolvingSocial Media Support
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Customer Service & Relationship ManagementFront Desk & ReceptionAdministrative SupportRecords & Document ManagementComplaint Resolution

About

Proactive and detail-oriented graduate with a BSc(Ed) in Physical and Health Education and hands-on experience in customer service and front-desk administration. Skilled in handling customer enquiries and complaints, coordinating appointments, maintaining records, preparing reports and supporting daily office operations. Demonstrates strong communication, organization, time management, attention to detail and the ability to manage multiple tasks effectively.

Experience

Customer Service Representative - H~F Poly Venture - Lagos State

(2024-11 - 2026-05)

  • Maintained positive customer relationships and followed up to support customer satisfaction and repeat business.
  • Handled customer complaints and responded to enquiries about products, services, prices and payment procedures.
  • Provided accurate information and professional assistance to customers throughout their enquiries and transactions.
  • Assisted with social media platforms and content creation to support the company's online presence.

Front Desk Officer - Jonakin Model School - Ogun State

(2023-11 - 2024-11)

  • Managed visitor enquiries, correspondence and incoming/outgoing mail.
  • Scheduled appointments and coordinated travel arrangements.
  • Prepared reports and compiled administrative information for school operations.
  • Maintained accurate records for attendance, admissions, transfers and finances.
  • Managed meetings and kept calendars organized for the Principal and teachers.
  • Provided printing, copying and scanning support for office documents.

Health Education Teacher (Intern) - Crestgate Schools - Lagos State

(2022-05 - 2022-10)

  • Taught lessons on hygiene, nutrition and disease prevention.
  • Designed health education programmes aligned with national standards.
  • Promoted healthy lifestyles and supported school-wide wellness initiatives.
  • Assessed students' knowledge, attitudes and behaviours.

Education

BSc(Ed) - Physical and Health Education - Lagos State University (2019 - 2023)

WASSCE - Soundhope Private Academy (2011 - 2017)

Skills

AdministrativeCustomer ServiceFront Desk

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