Mariam Omolade
Front Desk/ Customer Service
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About
Proactive and reliable Virtual Assistant with over 3 years of experience supporting business operations remotely. Skilled in ensuring smooth communication through professional email drafting and video conferencing. Excellent at scheduling, conducting research, organizing data, and preparing accurate reports. Recognized for fostering a collaborative team environment by managing administrative and media tasks professionally and respectfully.
Experience
Front Desk/ Customer Service - KNL Restaurant
- Welcome and attended to customers in a polite and professional manner
- Responded to customer enquiries and directed visitor to the appropriate person or service
- Supported daily from desk activities and helped maintain an orderly customer area
Secretary / Administrative support - Dynamic Technology City
- Collaborated with the Area and Sales Manager to develop and execute promotional events, resulting in a 30% increase in sales and customer engagement.
- Assisted with routine o ice and secretarial task
- Helped organise information and maintain records as required
- Communicate with customers and colleagues in a professional manner
Education
FIRST LEAVEL CERTIFICATE - Royal Tech Model College, Sekona Ede, Osun, State
SENIOR SECONDARY SCHOOL CERTIFICATE (SSCE) - Royal Tech Model College, Sekona Ede, Osun, State
National Diploma (ND) - pharmaceutical technology - Federal Polytechnic Ede Osun State
