Ibrahim Abdulkadir Usman

Business Development, Project Coordination and Operations Professional with over 10 years of progressive experience spanning business development, stakeholder engagement, petroleum retail operations, sales management, customer relationship management, and project coordination. Proven track record in supporting business growth initiatives, coordinating stakeholder engagements, driving customer acquisition, managing commercial relationships, and supporting project implementation activities. Demonstrates strong capability in engaging customers, suppliers, contractors, government agencies, and business partners to achieve commercial and operational objectives.

Experienced in business development, sales growth, market expansion, project coordination, operational supervision, customer relationship management, commercial reporting, and stakeholder management across the energy and commercial sectors.

Business Development & Project Coordination Associate - SCUDO CONSULT LTD

(2024-09)

• Identify and pursue new business opportunities, strategic partnerships, and development projects to support company growth objectives.
• Coordinate engagements with clients, landowners, developers, consultants, contractors, investors, and government agencies to facilitate project origination and execution.
• Conduct site inspections, feasibility assessments, development appraisals, and project due diligence activities.
• Interface regularly with key regulatory agencies including FCDA, Development Control, AGIS, Department of Land Administration, Survey & Mapping Department, AMMC, and Area Councils to facilitate approvals, title documentation, and project compliance requirements.
• Prepare project reports, investment briefs, client presentations, development assessments, and management reports.
• Coordinate stakeholder meetings, workshops, public consultations, and project planning sessions.
• Support project implementation through stakeholder coordination, progress monitoring, and issue resolution.
• Conduct market research and development analysis to identify emerging opportunities and strategic locations for expansion.
• Successfully coordinated multiple residential and commercial development projects from planning stage through approval processes.
• Facilitated stakeholder engagements involving clients, consultants, contractors, and regulatory agencies.
• Improved project communication and coordination processes, enhancing project delivery timelines.
• Supported acquisition and development assessment activities for prospective project sites.
• Assisted in securing new client engagements through effective business development support.
• Contributed to successful processing of planning approvals and regulatory documentation

Business Development & Project Coordination Officer - OPTIMA ENERGY RESOURCES LIMITED

(2023-11 - 2024-09)

• Supported customer acquisition initiatives and commercial relationship development activities.
• Coordinated engagements with customers, suppliers, transporters, and operational stakeholders.
• Identified new commercial opportunities and maintained relationships with key accounts.
• Supported preparation of commercial reports, sales performance reviews, and customer engagement plans.
• Coordinated operational activities to ensure uninterrupted product availability and customer satisfaction.
• Assisted in business planning, sales forecasting, and market intelligence gathering.
• Monitored customer requirements and developed strategies to improve service delivery.
• Supported management in executing business growth and market expansion initiatives.
• Expanded customer relationships and improved repeat business opportunities.
• Contributed to growth in fuel sales through proactive customer engagement activities.
• Strengthened relationships with commercial customers and fleet operators.
• Improved customer service standards and stakeholder satisfaction.
• Supported achievement of operational and commercial performance targets.
• Enhanced coordination between customers and operational teams.

Sales & Business Development Officer - RIGXON ENERGY LIMITED

(2022-12 - 2023-10)

• Supported business development initiatives aimed at increasing customer acquisition, market penetration, and revenue generation across petroleum products and energy services.
• Developed and maintained strategic relationships with commercial customers, transport operators, contractors, fleet owners, industrial customers, and business partners.
• Conducted market intelligence, competitor analysis, and customer research to identify growth opportunities and emerging market trends.
• Assisted in preparing commercial proposals, quotations, presentations, and customer engagement reports.
• Coordinated customer enquiries, product deliveries, and after-sales support activities to ensure customer satisfaction.
• Liaised with operational teams to ensure efficient service delivery and uninterrupted customer support.
• Supported negotiations with customers, suppliers, transporters, and logistics providers to strengthen commercial relationships.
• Monitored sales performance and contributed to implementation of customer acquisition and retention strategies.
• Contributed significantly to the expansion of the company's commercial customer portfolio.
• Developed relationships with transport operators, contractors, and industrial customers that increased recurring sales volumes.
• Identified new market segments and commercial opportunities that supported business growth objectives.
• Improved customer retention through proactive engagement and relationship management initiatives.
• Supported increased sales volumes through targeted business development and customer acquisition activities.
• Enhanced customer service delivery through improved coordination between sales and operational teams.
• Assisted in strengthening the company's market presence within its operating territory.
• Maintained productive relationships with customers, suppliers, and operational stakeholders.

Retail Station Manager - RIGXON ENERGY LIMITED

(2018-09 - 2022-03)

• Managed the commercial and operational performance of a petroleum retail outlet with responsibility for sales growth, profitability, customer acquisition, and service delivery.
• Developed and implemented business development initiatives aimed at increasing fuel sales, lubricant sales, and non-fuel revenues.
• Identified and cultivated relationships with transport operators, fleet owners, construction companies, industrial customers, and commercial clients to drive repeat business.
• Coordinated marketing campaigns, promotional activities, and customer engagement initiatives to improve market penetration and customer retention.
• Managed inventory planning, stock reconciliation, cash management, and financial controls to ensure accountability and profitability.
• Coordinated engagements with regulatory agencies, suppliers, contractors, and service providers to ensure smooth station operations.
• Supervised station personnel, ensuring compliance with company policies, HSE requirements, and customer service standards.
• Conducted local market assessments and competitor monitoring to identify opportunities for business growth.
• Increased average daily fuel sales from approximately 3,000 litres to over 12,000 litres, representing more than 300% growth in sales volume.
• Expanded the station's commercial customer base through targeted engagement of transport operators, contractors, and industrial customers.
• Improved outlet profitability through tighter inventory controls, operational efficiency, and revenue protection measures.
• Reduced stock variances and operational leakages through enhanced reconciliation procedures.
• Developed strong customer loyalty resulting in increased repeat business and customer retention.
• Maintained full compliance with regulatory, safety, and operational requirements throughout the period under management.
• Built strategic relationships with contractors, transport operators, fleet owners, and business customers, contributing to sustained sales growth.
• Achieved consistent product availability and customer service standards, strengthening the station's competitive position within its market area.

Sales Supervisor - TOP AL-IHSAN TABLE WATER

(2013-08 - 2016-07)

• Supervised sales activities and coordinated distribution operations across assigned territories.
• Led sales teams to achieve revenue and customer service objectives.
• Coordinated product distribution and logistics activities.
• Developed customer acquisition and market penetration strategies.
• Maintained relationships with distributors, retailers, and key customers.
• Prepared sales reports and monitored market performance.
• Supervised field sales personnel and monitored productivity levels.
• Ensured compliance with regulatory requirements and company standards.
• Expanded customer coverage and market penetration within assigned territories.
• Improved sales team productivity and distribution efficiency.
• Strengthened customer relationships contributing to improved revenue performance.
• Increased product availability across key markets through improved distribution coordination.
• Contributed to sustained business growth through effective sales supervision and market development activities.
• Improved sales reporting and performance monitoring processes.

Teacher - Government Secondary School, Aboro, Kaduna State - Aboro, Kaduna State

(2012-07 - 2013-07)

National Youth Service Corps (NYSC)

• Taught Government, Civic Education, and related social science subjects to secondary school students.
• Prepared lesson plans, instructional materials, and student assessment reports.
• Mentored students on leadership, civic responsibility, career development, and personal growth.
• Participated actively in Community Development Service (CDS) programmes aimed at supporting educational and social development initiatives within the host community.
• Assisted in organizing student development activities, career guidance sessions, and entrepreneurship awareness programmes.
• Successfully delivered curriculum content and maintained high levels of student participation and engagement.
• Contributed to community development initiatives and educational outreach activities under the NYSC programme.
• Supported entrepreneurship and career-awareness activities that exposed students to business, leadership, and self-development opportunities.
• Earned recognition for professionalism, commitment, and positive contribution during the national service year.

M.Tech - Environmental Management - Federal University of Technology, Minna (2012-06-13)

Postgraduate Diploma (PGD) - Environmental Management - Federal University of Technology, Minna (2018-03-28)

B.Tech (Hons) - Urban & Regional Planning - Federal University of Technology, Minna (2025-02-26)