Ihotu John

Guest service professional with experience leading front-office operations, managing reservations, and resolving guest concerns. Delivers smooth daily operations through clear communication, teamwork, and a strong focus on customer satisfaction.

Guest Service Manager - Jara Beach Resort

(2025 - 2026)

• Led front-office operations to deliver excellent guest experiences
• Managed reservations, enquiries, special requests, and guest communications
• Resolved complaints and coordinated with teams to maintain service standards

Bartender - DE Mate Hotel - Ijebu-Ode

(2023 - 2023)

• Delivered customer service in a fast-paced hotel environment
• Processed orders, cash, and POS transactions accurately
• Maintained a clean, stocked service area and coordinated timely service with colleagues

Teacher

(2022 - 2023)

Primary/Basic Education Level

• Managed daily classroom activities and maintained an organized environment
• Communicated with pupils, parents, and colleagues to support daily needs
• Coordinated tasks while applying strong organization and problem-solving skills

Footwear Production Staff - JD Company

(2022 - 2022)

• Supported footwear production, quality inspection, packaging, and safe material handling

Food Production Staff - Luigard

(2020 - 2020)

• Supported food production and packaging while following hygiene, quality, and safety procedures

Bachelor’s Degree - Childhood Education - Tai Solarin University of Education (TASUED), Ogun State