Ijeoma Okoji
CUSTOMER SERVICE OFFICER
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About
Business Management graduate with professional experience in customer service, administrative support, business operations, and healthcare services. Skilled in customer relations, HMO platform operations, communication, and administrative coordination. Experienced in supporting clients with healthcare and HMO-related processes and contributing to smooth day-to-day business operations. Knowledgeable in Hygeia, Reliance, AXA Mansard, NEM, and Avon HMO platforms.
Experience
CUSTOMER SERVICE OFFICER - Chemhealth and Diagnostics Center
(2025)
- Handled customer inquiries and provided support services to clients.
- Assisted clients with healthcare and HMO-related processes.
- Maintained clear and professional communication with clients.
- Provided administrative support to facilitate smooth customer service operations.
MANAGER - Deroch Luxury
(2024 - 2025)
- Supervised day-to-day business operations and activities.
- Managed customer relations and supported client satisfaction.
- Coordinated business activities to maintain smooth workflow.
- Provided operational support to ensure effective daily business activities.
PERSONAL ASSISTANT - Chikitosharpers
(2019 - 2020)
- Provided administrative and operational support.
- Assisted with scheduling and daily activities.
- Supported communication and coordination of routine tasks.
- Contributed to the smooth execution of day-to-day operations.
Education
Bachelor's Degree - Business Management - Imo State University (2023)
