Ikechukwu Okpi
Professional business development administrator
Talent
Umuahia, Umuahia NorthMember since April 16, 2023
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About
With my expertise in account and relationship management functions, coupled with my dedication to providing an exceptional level of client service, I am well positioned to swiftly surpass your expectations for this role. I look forward to discussing the position in further detail. Thank you for your consideration.
Experience
- Build and improve relationships with customers, key suppliers and partners.
- Review company practices to ensure clients get maximum satisfaction from their purchases.
- Identify potential opportunities and inform the sales team to follow up.
- Educate and inform clients about the company’s products, services and special offers.
- Attend to client complaints and resolve issues promptly.
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
- Work with internal departments to ensure company meets clients’ expectations.
- Oversee customer relationship management system.
Education
Business administration, customer relations service, sales or other customer-facing roles.
