Innocent Victoria
Sales Representative / Customer Service
LagosMember since May 15, 2026
Sales conversations and purchase conversionExplaining product features and benefitsHandling customer questions and objectionsCustomer follow-up and relationship buildingCustomer service and professional communicationFace-to-face, phone, and WhatsApp customer communicationBasic digital communication and document skillsMicrosoft Word and Google DocsBasic Canva and social media communicationWillingness to learn email, CRM, and inbox-management tools
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About
Customer-focused sales and service professional with experience explaining products, answering customer questions, addressing concerns, and persuading customers to complete purchases. Experienced in customer communication and follow-up through face-to-face interactions, phone calls, and messaging. Interested in bringing these transferable skills to remote sales while developing further expertise in email outreach and inbox management.
Reliable, teachable, and committed to professional customer communication.
Experience
Sales Representative / Customer Service - FITNSHIELD LIMITED
(2025-03 - 2026-08)
- Explained product options and benefits to help customers make informed purchasing decisions.
- Answered customer questions, addressed concerns, and encouraged interested customers to complete purchases.
- Followed up with customers and prospective buyers to maintain engagement and support sales.
- Built positive customer relationships through clear, polite, and helpful communication.
- Supported day-to-day sales activities and customer service in a customer-facing environment.
Education
Secondary school education - Egan Senior Grammar School
Skills
Sales Representative / Customer Service
