Isaac Attih
Social Media Manager & Customer Service Specialist
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About
Social Media Manager and Customer Service professional with agency and freelance experience managing multi-client Instagram accounts, content strategy, and community engagement. Grew one client account to 3,000+ followers and another by over 100% during a current agency internship. Skilled in Canva, CapCut, and content scheduling tools, with a consistent track record of professional, solution-focused customer communication.
Balances client work with ongoing university study, demonstrating strong time management and reliability.
Experience
Social Media Management Intern - Remote Agency - Remote
(2026-06)
- Manage Instagram content for two agency clients, Skypower Solar and Flournuts, handling content posting, scheduling, and community engagement within a multi-client agency workflow
- Grew Flournuts' Instagram following to 3,000+ through consistent content strategy and audience engagement
- Grew Skypower Solar's Instagram following by over 100% through targeted content and community management
- Collaborate within an agency team structure, contributing to client-specific content strategy and brand consistency
Freelance Social Media Manager - Self-employed - Remote
(2025)
Ongoing, alongside university studies
- Manage content planning, scheduling, and publishing for independent clients using Viraly and Meta Business Suite
- Write captions and content ideas tailored to each platform and client audience
- Build and maintain content calendars across multiple brands, adapting tone and visual identity per client
- Grow and engage client audiences through consistent community management and response
Customer Support Assistant - Remote - Remote
(2024)
- Deliver customer support across live chat and email, maintaining consistent tone and response quality across both channels
- Resolve customer complaints and communication issues through calm, solution-focused conversation
- Follow up with customers post-resolution to confirm satisfaction and support ongoing engagement
Education
B.Sc. - Estate Management - University of Uyo (2030)
Secondary School Certificate (SSCE) - Oyieme Glorious College (2023)

