Isaac Oyinbo

A flexible, result-oriented professional with more than 9 years of cumulative experience across IT support, HR administration, customer success, and graphic design. Skilled in resolving technical issues, administering HR functions, ensuring smooth customer experiences, and designing compelling visuals. Proven track record of increasing efficiency, fostering positive employee and customer relationships, and delivering engaging designs.

Seeking a role where diverse talents can drive meaningful impact.

Program Coordinator @ PCHS NY & Executive Assistant/Recruiter @ ESO Consultants at Priority Cares Home Services (PCHS) & ESO Consultants (2025-01 – Present)

Responsibilities at Priority Cares Home Services & ESO Consultants (Remote)

• Coordinate daily program operations to ensure services run smoothly and on schedule.
• Manage client intake and documentation, ensuring accuracy and compliance with policy.
• Schedule staff, caregivers, and service providers based on client needs.
• Ensure compliance with healthcare regulations (HIPAA, Medicaid, state guidelines, etc.).
• Serve as a liaison between patients, families, caregivers, and management.
• Maintain accurate records in systems such as Asana, Bunny Doc, HHA Exchange, spreadsheets, internal databases and dashboards.
• Support recruitment and onboarding of staff assigned to programs.
• Perform structured interviews for healthcare and support staff such as PCAs, RNs, HHAs, MSWs, Homemakers, and Housekeepers.
• Coordinate NHTD/TBI Waiver Services by communicating with service coordinators, providers, and clients to ensure timely service delivery
• Prepare reports and updates for supervisors, auditors, and leadership teams.
• Managing PCHS Rochester, Monroe County social media Pages
• Manage the executive's calendar, including meetings, interviews, and appointments.
• Handle confidential documents and sensitive healthcare or corporate information.
• Prepare reports, presentations, and meeting agendas for leadership.
• Coordinate communication between executives, staff, vendors, and external partners.
• Manage emails, phone calls, and correspondence on behalf of the executive.
• Track action items and deadlines to ensure follow-through.
• Assist with recruitment coordination, interview scheduling, and onboarding logistics.

IT Administrator / HR Assistant / CX Specialist / Graphics Designer / Admin Manager (Lagos Office) at Rytegate Technologies (2021-01 – 2025-01)

• Coordinating recruitment processes, onboarding/offboarding of employees, streamlining HR workflows.
• Maintained employee records and supported recruitment logistics.
• Assisting in implementing HRIS, improving data accuracy and access speed.
• Monitoring and maintaining networks and servers.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Supervising and mentoring IT department employees, as well as providing IT support.
• Training new employees about the company's ERP product and communication tools.
• Creating newsletter and graphic contents for sales and business development department.
• Liaising with the sales and marketing team to understand customer needs.
• Providing direct support to customers, addressing their inquiries to the PMO team and resolving issues.
• Asset and inventory management

Front Desk Personnel / Secretary at Tunde & Adisa Legal (2015-01 – 2020-01)

• Answering calls, taking messages and handling correspondence
• Maintaining diaries and arranging appointments
• Typing, preparing and collating reports
• Filing
• Organizing and servicing meetings (producing agendas and taking minutes)
• Managing databases
• Prioritizing workloads

Production Supervisor at Chemo Pharma Laboratory Limited (2011-01 – 2014-01)

• Enforces company policies and guidelines
• Helps manufacturing staff achieve company goals by planning, monitoring, and evaluating job results
• Assists workers by offering personal growth opportunities
• Ensures that production plans are completed by a certain time
• Contacts appropriate sources for repair issues
• Maintains a clean and safe environment for all workers
• Compiles and analyzes production records

Diploma in Human Resource Management – Alison Online Courses (2020-01 – 2020-01)

BSc in Business Administration – Adekunle Ajasin University (AAUA) (2018-01 – 2023-01)

OND in Computer Science – The Polytechnic Ile-Ife (2016-01 – 2018-01)

Senior Secondary School Certificate (SSCE) – Scepter Comprehensive College, Ogudu, Lagos (2007-01 – 2009-01)

First School Leaving Certificate (FSLC) – Sam O' Nursery and Primary School, Ogudu, Lagos (2001-01 – 2003-01)