Jane Ekanem
Customer service relation
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About
Outstanding communicator and relationship-builder with superior detail orientation, effective ability to compile and convey information to all kinds of people irrespective of gender, tribe, religion, sexual orientation, status etc. for timely communication. Analytical employee with intense ability to rapidly assess complex situational challenges, develop action plans, and lead teams to meet or exceed targeted goals and objectives
Experience
Customer service relation at Bay's cocktail and le cuisine (2021-01 – 2023-12)
- Handled customer complaints and provided appropriate solutions and alternatives within the time limits
- Maintained positive relationships with customers
- Ensured customer satisfaction
- Provided excellent service throughout customer interactions
- Effective communication
- Focused on meeting customer needs to enhance their experience
Class Teacher (NYSC Intern) at DIVINE LEGACY ACADEMY (2023-01 – 2024-12)
- Develop and issue educational content including notes, tests, and assignments
- Supervise classes to ensure all students are learning in a safe and productive environment
- Organize supplies and resources for lectures and presentations
- Deliver personalized instruction to each student by encouraging interactive learning
- Plan and implement educational activities and events
- Ensure your classroom is clean and orderly
- Prepare and distribute periodic progress reports and semester report cards
- Attend parent-teacher meetings
- Evaluate and document students' progress
- Allocate and grade homework, assignments, and tests
Education
BSc in Public Administration – University of Calabar (2017-01 – 2021-12)
Diploma in Law – University of Calabar (2014-01 – 2015-12)
West African Examinations Council (GCE) – Divine Technical College (2013-01 – 2013-12)
National Examinations Council (NECO) (2011-01 – 2011-12)
FSLC – Aunty Patience Nursery and Primary School (2005-01 – 2005-12)



