Kamsi Njoku

I'm a proactive Virtual Assistant supporting real estate and sales teams remotely. I've worked across scheduling, client communication, lead tracking, and day to day operations; keeping things organized and making sure nothing falls through the cracks. I'm comfortable managing multiple priorities, using CRM systems, and staying responsive in fast paced environments. I enjoy bringing structure to workflows and helping teams stay on track.

Sales Manager at GZRightone Resources Ltd (2024-08 – 2025-09)

• Oversee daily sales operations and coordinate a remote team to meet performance targets
• Manage lead pipelines, follow ups, and CRM updates to ensure accurate tracking
• Monitor team performance and support improvements in conversion rates
• Work closely with marketing to align outreach efforts and improve lead quality
• Handle client interactions and resolve issues professionally
• Review sales data and share insights to guide decisions
• Improve internal processes by organizing follow ups and communication workflows

Virtual Assistant – Real Estate Division at PrimeEdge Realty Group (2023-01 – 2024-06)

• Managed calendars and scheduled appointments for U.S. based agents across time zones
• Handled client communication via email, SMS, and calls
• Updated and maintained CRM records to ensure accurate lead tracking
• Qualified leads and prepared notes to support agent calls
• Reduced no shows by organizing reminders and improving scheduling flow
• Kept client and property data organized for easy access
• Supported operations by tracking progress and required documentation

Telemarketing Support Representative at Goldbrick Contact Solutions – Remote (2021-08 – 2022-12)

• Conducted outbound calls for real estate lead generation
• Qualified prospects and scheduled appointments
• Built rapport quickly and handled objections confidently
• Maintained accurate CRM records after each interaction
• Followed up with warm leads to improve conversions
• Met and exceeded call and booking targets
• Collaborated with team members to improve outreach strategies

Virtual Administrative Assistant (Contract) at Ascend Brands Co. (2020-03 – 2021-07)

• Managed calendars and coordinated meetings
• Organized files and maintained internal records
• Supported communication via Slack and tracked tasks using Trello
• Prepared reports, meeting notes, and documentation
• Assisted with social media scheduling using Buffer
• Helped improve workflow organization and task tracking
• Provided general administrative support

B.Sc. in Education & Biology – Imo State University, Nigeria (2023)