Love Akubue

Versatile operations and administrative professional with 3+ years of experience across hospitality, education and logistics.

Background spans building HR and operational systems from the ground up, managing vendor and stakeholder relationships, coordinating student and client enquiries and handling logistics documentation. Comfortable owning scheduling, attendance tracking, cost analysis and reporting for teams of 100+, as well as day-to-day client and vendor communication. Currently building data analytics skills through Google's Data Analytics Certificate.

HR & Administrative Operations Manager at Krush Cafe (2025-07 – Present)

• Built the HR and operational infrastructure for a 100+-person team from scratch, including staff scheduling, attendance tracking and performance dashboards.
• Ran cost analysis on operational spend to support informed, founder-level decision-making.
• Acted as first point of contact for staff and vendor enquiries, resolving issues quickly and maintaining clear, professional communication across the organization.
• Managed relationships with 20+ vendors, handling day-to-day requests and following through until issues were fully resolved.
• Maintained confidential records and handled sensitive information with discretion and care.
• Prepared clear written reports and updates for the founder, translating operational detail into information others could act on quickly.

Branch Operations Manager at Reskill Life Resources (2024-10 – 2025-05)

• Served as the main point of contact for a total of 128 students, handling enquiries, registration, payments and follow-up communication with patience and accuracy.
• Organised trainings and internships for students with supplied materials and professional tutors.
• Coordinated between the branch, head office and external partners, resolving miscommunications and keeping all parties informed.
• Managed documentation for student records and payments, maintaining accuracy under a high volume of ongoing requests.

Logistics Assistant at Star Sunny Motors (2024-01 – 2024-12)

• Handled tracking enquiries and operational documentation, verifying data accuracy to support timely responses.
• Supported daily administrative activities requiring clear communication with internal teams.

Bachelor of Science (B.Sc.) in Applied Biochemistry – Nnamdi Azikiwe University (2017 – 2021)