Maureen Amah
Administrative Professional
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About
A highly organized and results-driven Administrative Professional with over 10 years of experience in administration, customer service, banking operations, marketing, cash management, and office administration. Proven ability to coordinate office operations, supervise staff, manage records, prepare reports, and provide excellent customer service. Proficient in Microsoft Office Suite (Excel, Word, and ERP systems.
Strong communication, organizational, and problem-solving skills with a commitment to achieving organizational goals.
Experience
Administrative Manager - Harmony Sanitary
(2024-07 - 2026-06)
Oversees administrative operations to ensure smooth office functionality.
- Coordinates staff activities and ensures compliance with company policies.
- Manage records, correspondence, and internal operating.
- Support management with planning, scheduling and operational tasks.
CASHIER - Harmony Sanitary Ltd
(2023-12 - 2024-07)
- Handle cash transaction accurately and responsibly
- Maintain daily sales records and prepare financial summaries.
- Assisted customers and resolved payment related issues professionally.
CUSTOMER SERVICE/ SALES REPRESENTATIVE - Delendu Aluminium Company
(2019-04 - 2022-04)
- Provide quality customer service and product information.
- Achieve sales targets through effective communication and persuasion.
- Built and maintain strong customer relationships.
MARKETING OFFICER - Union Bank Plc
(2017-02 - 2019-03)
- Promoted banks products and services to prospective clients.
- Assisted in customer onboarding and account opening processes
- Support marketing campaigns and client engagement activities.
INTERNAL PERSONEL SERVICE/CUSTOMER SERVICE OFFICER - How to Grow Micro Finance Bank
(2014-08 - 2017-01)
- Attended to customer inquiries and resolved complaints efficiently.
- Supported daily banking operations and documentation.
- Ensured compliance with customer service standards and policies.
Education
B.sc. - Banking and Finance - Anambra state university, igbariam campus
West African Examination Council (WASSCE) - Azia Comprehensive Secondary School, Azia
First School Leaving Certificate (FSLC) - Aluora Community Primary School
