Deputy Manager HR and Admin Officer (Strategic & Supervisory Focus) at Centre for Research in Enterprise and Action in Management (CREM) (2025-04 – Present)
Promoted within one year in recognition of performance impact and expanded strategic leadership responsibilities. Report to the COO and supervise 5 direct reports within a 20-employee organization. Provide strategic and operational HR leadership across the employee lifecycle while overseeing administrative governance and vendor management.
- Lead HR operations for a 20-employee workforce, directly supervising 25% of organizational staff (5 direct reports), improving team accountability and task turnaround time by 30%.
- Designed and implemented a structured Performance Management System (PMS), achieving 100% employee performance review compliance and improving goal alignment across departments.
- Conducted a Performance Management Audit for a client organization, identifying structural gaps and recommending corrective frameworks that significantly improved reporting clarity and accountability across departments.
- Reduced recruitment cycle time by 35% by standardizing interview evaluation frameworks and onboarding processes.
- Strengthened compliance governance, ensuring 100% adherence to internal HR documentation and regulatory standards.
- Improved internal communication workflows across departments, reducing response lag in administrative processes by 25%.
- Advised the COO on workforce planning and disciplinary procedures, contributing to a 20% reduction in recurring employee relations issues.
- Reduced external recruitment costs by 23% through structured internal talent pipeline.
- Project-managed GET Compass initiative: screened 5,616 applicants, shortlisted 100 finalists, and successfully delivered 15 award recipients with 100% project completion within timeline and budget.
- Directed University Grant Project involving 150 beneficiaries (100 undergraduates, 50 postgraduates), ensuring structured selection governance and 100% compliance with project evaluation criteria.
- Led workforce monitoring and data tracking using KoboToolbox, improving reporting accuracy and reducing field data discrepancies by 30%.
Assistant Manager HR and Admin Officer (Operational HR Focus) at Centre for Research in Enterprise and Action in Management (CREM) (2024-04 – 2025-03)
Supported executive HR leadership in policy development, performance systems implementation, and talent acquisition strategy.
- Developed and enforced HR policies aligned with statutory compliance and organizational objectives increasing policy adherence rate to 70%
- Managed full recruitment lifecycle, strengthening talent pipeline and reducing time-to-hire by 10%.
- Implemented structured performance review processes to support continuous feedback culture.
- Coordinated workforce engagement initiatives to strengthen retention and morale, increasing employee participation in engagement programs by 25%.
- Oversaw vendor contracts, and administrative budgeting.
- Successfully implemented structured performance management system, resulting in improved departmental accountability, leading to promotion to Deputy Manager role.
Human Resource Officer at Industrial and General Insurance Plc (2022-08 – 2024-03)
- Managed talent acquisition, onboarding, and documentation processes within a regulated financial services environment.
- Supported structured performance review cycles and training coordination.
- Provided advisory support on employee relations and disciplinary procedures.
- Maintained compliance with internal HR standards and regulatory policies.
Human Resources Assistant at Famacare Centre Limited (2019-08 – 2022-08)
- Introduced a healthcare policy initiative that reduced sick leave incidence by 70% and improved retention by 96%.
- Designed and coordinated workforce training initiatives that improved service efficiency and employee productivity.
- Strengthened onboarding processes to improve cultural integration and engagement.
- Enhanced internal HR communication processes, improving staff response time and satisfaction.
