Customer service Representative
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Result oriented individual with1 year 6 months of experience in delivering robust results while discharging assigned duties within various organizations. Adept at utilizing knowledge in developing operational strategies, resource management,customer service, client service relationship, and compliance with regulations. Critical thinker who addresses employees' issues quickly and consistently exceeds performance standards.
Possesses an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Recognized for developing and implementing strategies, resolving conflicts and issues.
In my pursuit for my long term career aspirations, i was really excited to find the opportunity with your organization. As a growing professional in Customer service and sales experience. I believe i can bring a valuable contribution to your team.
In the business industry having a strong, clear relationship with your clients is critical to overall success ,I would describe myself as someone who is driven, combined with my skills in genuine communication, customer satisfaction and service retention.I believe that i can bring fresh perspectives and ideas to allow the business grow and evolve.
Formerly as an Ecommerce Executive at SKLD Integrated services and Customer Service Enumerator at Yola Electricity Distribution Company. I was responsible for our client’s satisfaction and mostly being able to keep a good working relationship and retention. I was able to handle and respond effectively to their complaints via calls, mail and our social media platforms.
Enugu State University of science and technology
