Michael Nova

Reliable and hardworking individual with over 8 years of combined experience in customer service, office administration, sales, and hospitality. Quick learner with a proven ability to adapt across different work environments — from retail and hospitality to office management and IT-related roles. Seeking an opportunity to contribute strong work ethic, communication skills, and adaptability to a growing organization.

Cyber Café Attendant at Cello Digital Solution

• Assisted customers with computer, typing, editing, formatting, printing, scanning, and internet-related services
• Handled cash transactions and maintained daily records
• Provided basic troubleshooting support to walk-in customers

Sales Representative at Ray Best Photograph

• Engaged customers and promoted photography services and packages
• Handled client relations and order follow-ups

Office Assistant at Smart Digitech Academy

• Supported daily office operations and administrative tasks
• Assisted with record-keeping and coordination between staff and students

Office Manager at Marcello Printing Press

• Oversaw daily office operations and workflow
• Coordinated staff duties and handled customer orders

Waiter at Buddiez Hotel

• Delivered fast, friendly customer service in a fast-paced hospitality environment

Server / Steward / Kitchen Assistant / Usher at Perfection Kitchen, Pear Maria Kitchen, Elite Pro Ushers, Cakebyte Explore, Udiwedding Kitchen

Event-based roles

• Provided professional event service including ushering, serving, and guest coordination at weddings, corporate events, and functions

West African Examination Council (WAEC) & National Examination Council (NECO) Certificates – Government Secondary School, Abakaliki Road, GRA, Enugu (2019 – 2025)

First School Leaving Certificate – Udi Road Primary School, Asata, Enugu (2013 – 2019)