Nanle Obed
Restaurant & Hospitality Customer Service Professional
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About
Personable, reliable, and service-driven professional with direct restaurant floor experience alongside cashiering, POS, and frontline customer engagement across hospitality, retail, and FMCG settings. Trained in catering fundamentals through the Redeemed Christian Church of God (CSR) Catering School, complementing hands-on front-of-house experience gained at Cairo Restaurant, Zaria. Skilled at delivering prompt, courteous service during peak periods, maintaining cleanliness and order fulfilment standards, and handling cash/electronic transactions with accuracy and integrity.
Currently completing a BSc in Biology alongside a Diploma in ICT and Graphics Design, bringing reliability, teamwork, and a proactive, guest-focused mindset to any restaurant or hospitality team.
Experience
Utility Staff (Front-of-House Support) - Cairo Restaurant, Zaria - Zaria
(2019-01 - 2020-12)
Supported front-of-house and customer service operations to ensure a pleasant dining experience for guests.
- Maintained cleanliness, order fulfilment, and smooth daily restaurant operations in line with service standards.
- Collaborated closely with kitchen and service teams to deliver prompt, coordinated service during peak periods.
Cashier / Sales Representative - Esteemed Bakery, Zaria - Zaria
(2022-01 - 2022-12)
Managed point-of-sale transactions with accuracy, handling cash and electronic payments in a fast-paced food service environment.
- Attended to customers, processed orders, and upsold bakery products to increase daily sales.
- Maintained stock records and reported sales discrepancies to management.
Cashier / Sales Representative - Oando Filling Station, Zaria - Zaria
(2019-01 - 2019-12)
Handled sales transactions, cash reconciliation, and customer billing with high accuracy.
- Delivered excellent customer service, addressing enquiries and resolving complaints promptly.
- Promoted station products and services to walk-in customers.
Marketer - Afrilink (Xiaoming), Lagos - Lagos
(2025-01 - 2026-12)
Promoted and marketed mobile phones and electronic products to retail and direct customers, driving brand visibility and sales.
- Built and maintained relationships with customers and retail partners to boost repeat business.
- Identified customer needs and recommended suitable products, contributing to sales conversion.
Production Assistant - Printpanda.ng, Lagos - Lagos
(2017-01 - 2018-12)
Assisted in production of printed and branded materials, applying graphics design skills.
- Supported quality control and timely delivery of customer print orders.
- Liaised with clients on design specifications and order requirements.
Education
Catering - Vocational Training - The Redeemed Christian Church of God (RCCG/CSR) Catering School (2021-01 - 2022-12)
BSc - Biology - Federal University Dutsinma, Katsina (2022-01 - 2026-12)
Diploma - ICT and Graphics Design - Globaltech Computer Institute, Lagos (2016-01 - 2016-12)
West African Senior School Certificate (WASSCE) - Fradapal El-Shaddai School, Kaduna (2015-01 - 2015-12)
First School Leaving Certificate (FSLC) - Chrisdom Schools, Kaduna (2003-01 - 2009-12)
