Odera Ofobike

I provide Customer Support and Data Entry services, helping businesses deliver excellent client experiences while keeping their records accurate and organized.

With experience across fintech, hospitality, and pharmaceutical industries, I handle inquiries through phone, email, and chat, resolve issues efficiently, and maintain reliable documentation using Microsoft Office and CRM tools. I thrive in remote roles, combining professionalism, communication, and attention to detail.

I have over three years of experience in customer support and data entry across the pharmaceutical, hospitality, and fintech industries.

At Zoggar Pharmaceutical, I managed customer records and transactions with accuracy. At Transtell Hotel, I provided front‑line support, resolving guest inquiries and ensuring smooth service. At Access Bank Plc, I assisted clients with account opening and digital banking activation, delivering professional and efficient service.

I am familiar with CRM tools (Freshdesk, Intercom, Zendesk, HubSpot) and skilled in Microsoft Office and Google Workspace (Docs, Sheets, Slides, Drive). Comfortable with remote collaboration tools like Slack and Zoom, I combine communication, empathy, and attention to detail to deliver excellent client experiences and reliable documentation.

B. Sc Public Administration - Anambra State University