Odiaka Uzor

Virtual Assistant and Administrative Support professional with 3+ years of experience in executive support, calendar management, email correspondence, CRM management, and remote operations. Proficient in Zendesk, HubSpot, Asana, Trello, Google Workspace, and Microsoft Office. Experienced in social media management, digital marketing strategy, and community engagement across multiple platforms.

Known for strong communication, reliable follow-through, and the ability to keep operations running smoothly without constant oversight.

Virtual Assistant - NIIT Fortesoft

(2021-01 - 2024-12)

• Managed and prioritised email correspondence across 10+ stakeholders, ensuring professional communication and consistent response turnaround across all channels.
• Streamlined document management and collaboration through Google Workspace, achieving a 15% reduction in document retrieval time.
• Coordinated executive calendars, scheduled meetings, and arranged complex travel logistics, eliminating scheduling conflicts and optimising time management.
• Implemented administrative workflow improvements using Asana, Jira, and Trello, reducing time spent on routine tasks by 10%.
• Provided high-level administrative support to executives, tracking tasks and deadlines through project management tools and contributing to a 20% increase in executive productivity.
• Handled data entry, record maintenance, and internal reporting to support day-to-day business operations.

Social Media Manager - Resonance Entertainment

(2017-01 - 2020-12)

• Managed social media advertising campaigns across Facebook, Instagram, and X, optimising targeting and budget allocation and contributing to a 50% increase in ROI.
• Achieved a 25% increase in conversion rates through A/B testing of ad creatives and landing page optimisations using SEMrush, SurferSEO, and Ahrefs.
• Coordinated influencer partnerships and user-generated content campaigns, increasing brand reach and authenticity by 20%.
• Developed and executed comprehensive social media and digital marketing strategies, driving measurable growth in engagement and follower acquisition across all platforms.
• Monitored performance using Google Analytics, Google Search Console, and Seranking to inform content decisions and report on campaign results.

BSc - Biomedical Science - IRGIB Africa University