Olanrewaju Kayode

Administrative and customer service professional with over two years of experience supporting business operations, managing client communications, coordinating schedules, and maintaining confidential records. Currently pursuing CIPM Intermediate II certification with a strong interest in Human Resources. Recognized for excellent communication, organizing, and problem-solving skills, with a commitment to delivering exceptional customer experiences.

Administrative Assistant / Customer Service Representative - Tilarem Enterprises

(2024-01 - 2025-07)

• Coordinated meetings for management, ensuring schedules remained organized and conflicts were minimized.
• Managed high volume email correspondence and prioritized urgent request to improve response times.
• Maintained accurate digital records and databases to support daily business operations.
• Delivered prompt customer support, resolving inquires professionally and enhancing customer satisfaction.

Administrative / Sales Assistant - Citadel Oracle Concept Limited

(2025-10 - 2026-07)

• Managed relationships with over 30 clients, providing timely support and contributing to customer retention.
• Recommended ICT solutions.
• Assisted with onboarding and software setup.
• Supported interns.
• Collaborated with technical and logistics teams.

B.Sc. - Political Science - Adekunle Ajasin University (2023)