Peace Ezekiel

Enthusiastic and people-oriented International Relations graduate with a Second Class Upper (2:1) and practical customer service experience gained during Industrial Training at the Federal Airports Authority of Nigeria (FAAN). Experienced in assisting members of the public, responding to enquiries and complaints, providing directions, and communicating with people from different backgrounds. Currently working as a teacher, with strong communication, organisation, interpersonal and problem-solving skills.

Seeking entry-level opportunities in customer service, administration, client relations, operations, travel and aviation, international organisations, and other people-focused roles.

Industrial Training (Customer Service) - Federal Airports Authority of Nigeria (FAAN) - Murtala Muhammed Airport (Local Terminal)

(2024-05 - 2024-10)

• Assisted passengers and members of the public with enquiries and general assistance within the airport.
• Provided clear directions and information to passengers who were unsure of where to go.
• Attended to customer complaints and enquiries and directed issues to the appropriate personnel when necessary.
• Communicated effectively with people from different backgrounds in a busy public environment.
• Used Hausa to assist passengers who were more comfortable communicating in Hausa, while communicating in English with other passengers.
• Supported FAAN staff in providing a welcoming and helpful experience for passengers.
• Developed practical skills in customer service, communication, problem-solving, and public-facing support.

Teacher - Romount Nursery and Primary School

(2026-06)

• Plan and deliver lessons according to pupils' learning levels and educational needs.
• Communicate clearly with pupils and maintain a friendly, supportive learning environment.
• Organise classroom activities and learning materials effectively.
• Monitor pupils' participation, understanding, and progress.
• Maintain classroom records and complete assigned teaching responsibilities.
• Work effectively with colleagues and manage different personalities and learning needs.
• Strengthen patience, responsibility, organisation, teamwork, and communication through daily interaction with pupils.

B.Sc. - International Relations - ESTAM University, Cotonou, Benin Republic (2022 - 2025)

West African Examinations Council (WAEC) - St. Louis College (2017 - 2021)